HR Shared Services Advisor

The HR Advisor is responsible for providing HR support to Inova team members and leaders, delivering an exceptional customer experience. This role acts as the first point of contact for Inova team members and leaders that have questions related to HR, payroll, benefits, and position management. The HR Advisor collaborates with any necessary support teams to ensure team members are provided with a resolution for questions and concerns. This role adapts to the needs of the team member providing in-depth guidance and support.

Job Responsibilities

 

• Identifies HR and payroll questions and issues, develop solutions, and accurately document interactions within the HR System
• Partners with HRBPs, payroll, and talent acquisition to escalate complicated tickets or concerns
• Provides support for employee and leader transactions in Oracle
• Maintains a detailed knowledge of HR processes
• Reviews your work for quality, accuracy, and relevance
• Ensures all employee information is kept strictly confidential
• Collaborates in any other HR tasks or company projects
• May perform additional duties as assigned

Additional Requirements

Experience - HR Call Center experience and Oracle experience preferred

Education - High School or GED

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.