Sr. Director of Product Management, AI & Intelligent Solutions

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

We’re looking for a senior product leader who can transform how Salesforce and it’s customers work by turning our world-class AI capabilities into innovative, high-impact experiences. This role is about applying AI to solve complex business problems, unify workflows across our products, and accelerate value for customers.
You will work with a small, fast-moving team that thrives on experimentation, rapid iteration, and executing bold ideas. We ship production ready MVPs in months, not years, and measure success by the impact we create. If you love working like a startup inside a global leader—and you’re motivated by turning vision into tangible results—this is your stage.

Why Join Us

We operate like an innovation lab inside Salesforce—moving quickly, taking smart risks, and building products that shape the future of work. You’ll work on high-visibility initiatives, partner with leaders across the company, and have the freedom to bring bold ideas to life. If you’re passionate about turning AI potential into real-world impact, we want to talk to you.

What You’ll Do

• Develop a product vision & strategy for AI-powered experiences across Salesforce with a focus on speed to market, measurable outcomes, and customer delight
• Leverage Salesforce’s AI and platform capabilities to design, prototype, and ship new user experiences that address pressing customer challenges
• Identify emerging AI trends and technologies and champion their adoption to deliver a significant impact
• Lead rapid experimentation to validate ideas and drive product-led growth, using data and insights to refine solutions
• Partner across Salesforce to unify experiences, improve product integrations, and champion new capabilities for SMBs and enterprise customers alike
• Influence without authority work across product, design, engineering, operations, sales, and customer success to align priorities and deliver integrated solutions
• Engage directly with early adopters and customers to gather feedback, test concepts, and uncover new opportunities
• Represent the team and vision to executives, internal partners, and at industry forums with clear storytelling and executive presence
• Build and mentor a high-performing team that thrives in ambiguity, values experimentation, and prioritizes impact over process

Key Requirements

• 10+ years of experience in product management, including 4+ years in leadership roles delivering large-scale, high-impact digital products
• Deep understanding of artificial intelligence, machine learning, and their applications in operational settings
• Deep knowledge of modern AI/ML techniques, including generative AI, predictive AI, Natural Language Processing (NLP), large language models (LLMs), vector search, semantic embeddings, and retrieval-augmented generation (RAG)
• Experience applying AI in enterprise SaaS or consumer products — using existing capabilities like generative AI, predictive models, or conversational interfaces to solve real problems
• Strong product execution skills: taking concepts from 0 to 1, iterating fast, and scaling what works
• Exceptional collaboration and influence skills across diverse teams and stakeholders
• Data-driven mindset with the ability to set measurable goals, interpret results, and pivot as needed
• Comfort with ambiguity and the agility to adapt to shifting priorities in a fast-paced environment.
• Bachelor’s degree or better in a technical discipline (MBA or technical graduate degree a plus)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be you