Principal Product Manager, Navigation

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What We Do

The Navigation team at Mapbox develops and operates web services powering virtually all of Mapbox’s strategic navigation initiatives in consumer, automotive, and logistics verticals. We are a highly multidisciplinary organization, with work spanning distributed systems on AWS to geospatial localization, traffic telemetry, and mapping.

Collectively we are revolutionizing in-car experiences with technology to build fast, industry-leading maps and navigation for any vehicle. We’ve launched products such as MapGPT, Mapbox for EV, and we’re enhancing the visual experience of in-vehicle navigation with 3D styling with our new Mapbox Standard through web and mobile SDKs. Mapbox has worked with automotive partners—including BMW, Toyota, and GM—to bring the best aspects of mobile app development into in-vehicle navigation and infotainment.

• Mapbox Blog: Introducing 3D Live Navigation

• Mapbox Blog: Route Notifications Improve Driver Safety

• Mapbox Newsroom: AI Features in New Navigation SDK

What You'll Do

As a Principal Product Manager at Mapbox, you will partner with a passionate and innovative group of globally distributed engineers, external customers, and internal stakeholders like Sales, Product Marketing, Legal, Marketing, Finance, and Executive Leadership to make customers wildly successful in pursuit of outsized business growth. You'll work closely with your engineering teams and the broader organization to identify new use cases that solve customer pain points and drive revenue. By collaborating with cross-functional teams, you'll ensure product goals align with business objectives. As the go-to expert for your product, you'll handle internal and external inquiries, feedback, and requests.

In this role, you can expect to:

• Strategy and Vision: Define and execute a product roadmap that aligns with Mapbox’s overall business objectives by conducting analysis of industry trends and competitive landscape and identifying opportunities for innovation.

• Customer Empathy: Regularly engage our customers via video conversations, emails, and in person visits (15% travel) to understand their needs and pain points, as well as validate our proposed solutions.

• Algorithm Development: Identify areas for improvement, define & prioritize algorithm development initiatives aligned with business objectives and market trends.

• Data Analysis: Analyze large datasets to identify trends and opportunities for improvement. Leverage data-driven insights to inform product decisions and optimize algorithm performance.

• Organizational Collaboration: Partner with engineering leads to balance feature development with technical debt and scalability. Work closely with marketing, sales, and customer success teams to optimize go-to-market strategies, product messaging, and client support.

• Mentorship: Lead and mentor a team of Machine Learning Engineers, Software Engineers, Data Engineers, and Product Managers and drive innovation.

• Business Impact: Drive consumer adoption, engagement, and retention through innovative product solutions. You’ll own the pricing and packaging of your product as a standalone SKU (including sales enablement, marketing, customer trials, partnership opportunities).