Senior Recruiting Coordinator

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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description:
In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide outstanding candidate experience. You will be a subject matter expert in all areas of the interview lifecycle and will use your expertise to influence and drive an optimum interview experience for all partners. This is a high-impact role which will provide exposure to all business units within Salesforce at both a regional and global level. In addition to interview scheduling, this role will provide the opportunity to get involved in high potential projects thus enhancing opportunity for internal growth!


Responsibilities

• Assume responsibility for the Interview Scheduling Process across multiple business units at both a regional & global level. This includes (but is not limited to) scheduling and coordinating phone, virtual, panel and onsite interviews varying in degrees of complexity.
• Manage all logistics for the interview process, inclusive of coordinating travel (flights & accommodation) & processing candidate reimbursements. This role will also be accountable for greeting candidates for onsite interviews as per the RC’s designated office hub. All will be done whilst ensuring both candidate and hiring team experience remain top of mind.
• Play a meaningful role in terms of interview compliance. Audit all Employment Agreements pre issuing to candidates and ensure Background Investigations are completed in a timely fashion and in advance of candidate's start date
• Build strong partnerships with multiple recruiters and hiring managers (across all levels of the business). Act as a thought partner and become a subject matter expert with your function and teams to troubleshoot challenges, influence the hiring process, and drive a positive candidate experience
• Strong ability to prioritize multiple tasks across different business units/regions. This is undertaken whilst maintaining efficiency, equity, and experience in a fast-paced environment.
• Ability to master our applicant tracking system, recruiting tools & systems, and organizational products (including but not limited to Workday, Goodtime, Google Suite & Slack)
• Contribute to both regional and global team-wide projects aligned to the Global RC vision
• Leverage Tableau & RC dashboards to provide meaningful insights to recruiting partners & collaborators. Ability to educate hiring teams/recruiters on best scheduling practices in order to meet global scheduling SLAs

What you’ll need to be successful:

• A great teammate at heart. Consistently seeking for opportunities to collaborate with team members (both regionally & globally) in order to drive forward the success of the Recruitment Coordinator team
• Great communication skills, interpersonal skills, and experience working with cross-functional partners of all levels in alignment with our core values
• Strong passion for delivering best in class Recruiting Experience / Customer Service (inclusive of hiring teams, candidates & Talent Delivery Partners)
• High attention to detail & organizational skills. Ability to identify high priority items amongst competing tasks and pivot focus accordingly
• Growth mindset and innovative outlook in order to navigate change with resilience and proactively look for solutions
• Ability to give and receive feedback aligned to our High Performance Culture Framework
• Demonstrate self sufficiency and resourcefulness to problem solve and implement when faced with uncertainty or ambiguity

Preferred Qualifications

• 2+ years of experience in a customer/client facing industry
• 2+ years of experience in an operational or administrative role
• Experience will be evaluated based on alignment to the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer work