Supervisor Social Services

Location Address:

2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321

Date Posted:

August 06, 2026

Department:

16007319 Care Management Disease Management

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

This role provides leadership and clinical supervision to social work and care management teams, ensuring effective discharge planning, resource utilization, and coordinated patient care. Partnering with interdisciplinary teams, the position supports operational and strategic initiatives while developing staff and upholding social work practice standards.

Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shifts
• No weekends

Job Description:

Assists in leading the social workers in a way that supports the site's goals as they relate to care management, discharge planning, patient care, financial management and social service resource allocation. Requires working collaboratively with interdisciplinary team. Additionally, responsible for operational planning, implementation and strategic planning related to case management, social services and utilization management that requires strong communication skills and the ability to develop staff. Provides clinical social work supervision to support professional development and social work practice standards and requirements.

Principle Responsibilities

• Supervises employees and holds them accountable for role responsibilities, competencies, individual performance and goals.
  • Supports recruitment, interviewing, hiring and onboarding process.
  • Conducts ongoing coaching, assessment, training and education of staff.
  • Responsible for engagement of employees and contributing to annual department wide engagement plan.
  • May provide clinical social work supervision.
• Maintains and improves operations by monitoring performance, identifying and resolving problems, completing audits and analyses and supporting continuous process improvement.
  • Supervises day-to-day activities with focus on quality, experience and effectiveness of service delivery.
  • Engages medical directors and physician leaders in program and service planning, care coordination and process improvement initiatives.
  • Maintains awareness of financial performance and contributes to annual budget processes and other financial initiatives.
• Delivers professional and thorough social work services, including psychosocial assessment and intervention planning.
  • Identifies patients who require social work assessment and intervention through high risk screening, interdisciplinary team meetings and individual referrals.
  • Conducts assessments that address bio-psycho-social issues for age, population and health specific needs which results in individualized plans of care.
  • Provides support and counseling to patients and families.
  • Provides information and assistance for identified financial or social needs.
• Coordinates complex transition plans with patients, families, health care team and community providers.
  • Utilizes the electronic medical record to monitor, document and communicate patient progress toward goals and progression of the social work plan.
  • Collaborates and communicates with interdisciplinary team anticipating needs to move the plan of care forward.
  • Provides support and information to patient and families regarding transition plan.
  • Maintains knowledge of government and private payer networks and services to assure appropriate transitions.
  • Collaborates with community and health care resources based on need to coordinate care for the patient.
• Advocates for patients and families by supporting patient rights and accessing protective services.
  • Demonstrates awareness of patient rights and ethical decision making; provides advocacy to support patient and family.
  • Assures appropriate reporting of vulnerability or suspected abuse as mandated by law.
  • May participate in care system process that prevent readmissions.
  • Plans and participates in transition conferences with patients and families.
  • Utilizes tools and technology to identify and intervene with patients who are at risk for readmission.
  • Ensures that a complete clinical handoff occurs for at risk patient, which may include referrals.
• May collaborate with health care team to promote appropriate length of stay.
  • Utilizes tools and technology to support appropriate length of stay management.
  • Facilitates timely referrals and transfers of information.
• May collaborat