Senior Administrator for Employee Experience

Overview

POSITION TITLE (Oracle title)SENIOR ADMINISTRATORWORKING TITLESenior Administrator-Employee ExperienceSCHOOL/DEPARTMENTHuman Resources-Talent ManagementLOCATIONCrossroads III, Cary, NCPAY GRADESenior Administrator Band 3FLSA STATUSExemptELIGIBILITY FOR EMPLOYMENT CONTRACTNoWORK WEEK SCHEDULEMonday-Friday (occasional evenings and weekends) Position is eligible for hybrid telework workweekPOSITION PURPOSE:Leads the development and implementation of strategies that foster a positive, inclusive, and engaging workplaceculture across the district. Is responsible for designing and managing initiatives that enhance employee recognition,engagement, and retention, while using survey data and feedback mechanisms to drive continuous improvement inwork climate. Collaborates with internal and external stakeholders to support employee-focused fundraising efforts,ensuring alignment with district values and strategic goals. Plays a critical role in advancing staff morale andorganizational effectiveness by championing a culture of appreciation, belonging, and growth.MINIMUM QUALIFICATIONS:KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)▪ Extensive knowledge of retention practices, including strategies for employee engagement and recognition;▪ Considerable knowledge of Microsoft Office, specifically Word and Excel; Google Apps;▪ Knowledge of the National Board Certification process;▪ Critical thinking and problem-solving skills;▪ Ability to display awareness of employee experience management systems, such as Qualtrics and the use ofdata to improve work climate and culture;▪ Ability to communicate clearly and concisely both in oral and written form using a variety of communicationtechniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;▪ Ability to establish and maintain effective working relationships with school system staff, external agencies,vendors, and the community.EDUCATION, TRAINING, AND EXPERIENCE▪ Bachelor's degree in education, business, or related field; AND▪ Three years of experience and demonstrated leadership in related field; OR▪ An equivalent combination of education and relevant experience sufficient to successfully perform theessential duties of the job.CERTIFICATION AND LICENSE REQUIREMENTS▪ Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolinarequirements.Page 2 of 2POSITION DESCRIPTIONPREFERRED QUALIFICATIONS:▪ Master’s degree in education, business, or related field;▪ Strong experience in marketing or public relations;▪ Experience with large initiative development, event planning or as community liaison;▪ Experience in employee engagement, internal communications, or fundraising;▪ Experience working with National Board Certification programs or teacher leadership development.ESSENTIAL DUTIES AND RESPONSIBILITIES:1. Engages with internal and external stakeholders to create and partner with others to develop a strongemployee service and experience program.2. Benchmarks with comparable districts and other organizations to research and implement employeeincentive and engagement strategies.3. Develops and implements best practices to enhance employee retention and workplace satisfaction.4. Leads the development of comprehensive employee experience strategies, including recognition programs,internal communications, and initiatives that foster a positive work culture.5. Designs, distributes and analyzes employee survey data to gather feedback on various aspects of theemployee experience.6. Serves as the district administrator for the National Board-Certified Teachers (NBCT) program, providingsupport for candidates, managing certification processes, and promoting teacher leadership opportunities.7. Collaborates with key internal and external partners to increase awareness and participation in the NBCTprogram across the district.8. Coordinates and implements fundraising efforts in support of recruitment and retention initiatives, includingdeveloping partnerships, donor engagement, and grant opportunities.9. Establishes key partnerships across the community for employee discounts, fundraising, and recognitioninitiatives, and communicates these opportunities to staff.10. Communicates the purpose and direction of key projects that align with employee experience, retention, andrecruitment goals.11. Establishes goals and creates a timeline of events to support the development of specific work while outliningspecific resources needed to complete projects.12. Works across multiple departments to collaborate and support district initiatives.13. Creates programs targeting strong workplace climate and culture strategies for district leaders andsupervisors to implement to improve recruitment and retention efforts.14. Develops and coordinates with the Communications department compelling storytelling and marketingstrategies that highlight the school system's mission, student success, and educational initiatives acro