Senior Manager, Data Center Infrastructure Management Delivery

Learn what makes QTS a unique place to grow your career!

Who We Are: 

It's exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are among the most highly trusted in the industry, positioning us at the forefront of today’s dynamic digital evolution.  

As AI drives the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world’s economy for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates sophisticated data centers. 

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. 

Who You Are:

The Director, DCIM Delivery is responsible for ensuring the successful execution and timely delivery of data center DCIM projects within our organization. This involves overseeing project management, technical implementation, and coordination across various teams to ensure that data center DCIM solutions are effectively deployed to meet business goals and support the success of operations teams.
 

This hands-on management position requires direct DCIM or controls engineering background.  The ideal candidate has an extensive DCIM background and large-scale global project deployment experience in industrial process control systems.

RESPONSIBILITIES, other duties may be assigned.

• Collaborate with senior leadership to align DCIM delivery initiatives with strategic objectives and data center development roadmap.
• Develop and execute a comprehensive DCIM delivery strategy, encompassing project scopes, timelines, resource requirements, and performance metrics.
• Lead a team of project managers, technical experts, and cross-functional teams to ensure the successful execution of DCIM delivery projects including both global DCIM migration and improvement projects as well as greenfield deployment projects.
• Define project goals, deliverables, milestones, and success criteria, and establish key performance indicators (KPIs) for monitoring project progress.
• Allocate and manage resources, including personnel, budget, and DCIM assets, to optimize project outcomes and resource utilization.
• Identify potential risks and challenges associated with DCIM delivery projects and develop mitigation plans to address them.
• Develop and implement change management strategies to support the adoption of new technologies by end-users, ensuring smooth transitions and user acceptance.
• Foster strong relationships with stakeholders, department heads, and executive leadership to ensure alignment, effective communication, and support throughout the DCIM delivery process.
• Establish and enforce project management methodologies, quality assurance processes, and best practices to ensure the consistent delivery of high-quality DCIM solutions.
• Maintain accurate and up-to-date project documentation, including project plans, status reports, technical specifications, and post-implementation assessments.
• Provide regular updates to senior management on project progress, key milestones, and project outcomes.

BASIC QUALIFICATIONS

• Bachelor’s degree in Science, Engineering or related field, or equivalent professional experience
• Five or more years of progressive operational managerial experience in DCIM or controls engineering management
• Three or more years of experience with dedicated responsibility for DCIM or control project management
• In-depth understanding of project management methodologies, DCIM implementation, and software development lifecycles.
• Proven track record in the leadership of technical teams and customer facing projects
• Project management experience directly managing DCIM or industrial process controls project
• Prior experience leading and/or managing multiple,