Engineering Process Owner / Document Management

Position Overview:

You will serve as the business process owner for core Engineering processes, with an initial focus on Engineering Document Management within the Product Lifecycle Management domain. In this role, you will be accountable for the end-to-end performance, sustainability, governance, and continuous improvement of assigned business capabilities. You will work across Engineering, Manufacturing, Operations, Quality, Supply Chain, and technology partners to improve process definition, data quality, user adoption, and operational efficiency. This is a compelling opportunity to shape how engineering information flows through the product development process and improve the systems, standards, and practices that support global product teams.

Key Responsibilities:

• Serve as the subject matter expert and end-to-end process owner for Engineering Document Management, including process integration, optimization, sustainability, and governance.
• Own and improve assigned Engineering business processes to ensure they are well defined, scalable, sustainable, and delivering measurable business value.
• Define Engineering content control requirements to reduce downstream defects caused by incorrect, missing, or uncontrolled information.
• Lead process design, documentation, and standardization, including process maps, standards, training materials, and self-service resources.
• Lead root-cause analysis, requirements gathering, solution definition, validation, user acceptance testing, change management, and implementation activities.
• Align process objectives with long-range plans, capability roadmaps, technology roadmaps, and organizational strategy.
• Partner with governance boards and cross-functional stakeholders to prioritize investments, manage process change, and support process sponsorship.
• Establish clear roles, responsibilities, and stakeholder engagement models for process initiatives.
• Define, monitor, and control process adherence to support compliance with internal standards and effective data stewardship.
• Develop and track metrics and KPIs to identify improvement opportunities, risks, and process performance trends.
• Oversee end-user support for assigned process domains to help resolve issues efficiently and improve user productivity.
• Lead change management, communication, training, and adoption strategies for global users.

Desired Competencies:

• Leadership: You inspire, guide, and empower others to achieve their best by setting clear direction, fostering trust, and creating an environment where people feel supported, motivated, and accountable for delivering results.
• Collaboration: You work effectively with others across functions and levels, contributing to shared goals while respecting different perspectives.
• Data & Analytical Literacy: You interpret data, metrics, or reporting to inform decisions, identify trends, and measure outcomes relevant to your role.

Qualifications:

• Bachelor’s degree in Engineering, Operations, Supply Chain, or a related technical field.
• Minimum of 5 years of experience in model-year-based new product development, working directly with Engineering Bill of Materials and controlled documentation.
• Minimum of 4 years of experience managing complex, cross-functional projects within Engineering, Manufacturing, Operations, Quality, or Supply Chain.
• Experience leading technical document management in a large organization.
• Experience in product development business process ownership, optimization, and change management is preferred.
• Experience applying LEAN methodologies such as Kaizen events, Value Stream Mapping, Stage/Gate processes, or New Product Development processes is preferred.
• Expert-level proficiency with PTC applications, including Windchill, and Microsoft Office applications, including SharePoint and Power BI.
• Proven ability to lead change, build relationships, and motivate stakeholders at multiple levels within a matrixed organization.
• Strong analytical, communication, collaboration, organization, and leadership skills.
• This position is not eligible for sponsorship.