Outreach and Student Recruitment - Federal Work Study Student Assistant

Work Study:

Federal Work- Study Student Information: https://www.csusb.edu/financial-aid/prospective-current-students/federal-work-study/federal-work-study-student

Eligibility Requirements

1. Must complete a Free Application for Federal Student Aid (FAFSA) for the current award year
2. Must maintain Satisfactory Academic Progress standards
3. Must be enrolled in at least half-time. (6 units undergraduate; 3 units graduate) per semester
4. Must have a federal need of at least $2,000
5. Submit all requested financial aid documentation from your To-Do-List by the due date
6. Must have an official award notification from the Financial Aid Office
7. Must be a U.S. citizen, eligible non-citizen, or permanent resident

FWS Waiting List: Students not awarded FWS may be added to the FWS Waiting List. Please email us at workstudy@csusb.edu 

NOTE: Program funding is limited, applying through the FWS Waiting List does not guarantee a FWS award.  

Job Summary:

Join the Pack as a Coyote Ambassador (Outreach and Student Recruitment - Federal Work Study Student Assistant)!

Are you passionate about connecting with others and making a positive impact on future students? As a Coyote Ambassador at the Campus Tours and Visitor Center, you will play a vital role in shaping the experiences of prospective students and their families, guiding them on their journey to becoming part of the CSUSB community.

About Us: The Campus Tours and Visitor Center, part of the Office of Outreach and Student Recruitment, is your go-to resource for everything related to visiting our campus, applying for admission, and taking the next steps toward enrollment. Our Coyote Ambassadors are the friendly faces and welcoming voices that make a lasting impression on visitors, helping them discover all that CSUSB has to offer.

Why Become a Coyote Ambassador?

- Make a Difference: As the first point of contact for many visitors, you have the unique opportunity to inspire future Coyotes. Your enthusiasm and knowledge could be the reason a student chooses to join our community.

- Develop Skills: Gain invaluable experience in customer service, public speaking, and event coordination, all while enhancing your leadership skills in a supportive environment.

- Connect with Campus Resources: Learn about CSUSB’s diverse programs and services, ensuring that you can provide visitors with the best information and assistance.

- Engage in Campus Life: Participate in events and activities that allow you to share your own CSUSB experience and connect with fellow students.

Your Role: As a Coyote Ambassador, you will engage in three key areas: Operations, Campus Tours, and Outreach Events.

Operations:
- Provide essential clerical support, including answering phones and emails, scheduling tours, and managing visitor inquiries.
- Dispense vital information about CSUSB, its programs, and campus life to guests.
- Welcome prospective students during their visits and assist them with parking and campus navigation.
- Maintain accurate student databases and assist with CRM processes.

Campus Tours:
- Conduct engaging individual and group tours, both in-person and virtually, showcasing the best of CSUSB.
- Share your passion for our campus by delivering informative admissions presentations and answering questions.
- Create memorable experiences that highlight the positive aspects of attending CSUSB.

Campus Events:
- Participate in mandatory Outreach and Student Recruitment events, including evenings and weekends.
- Serve on student panels to discuss the benefits of higher education and your personal CSUSB journey.
- Take on additional responsibilities as assigned by your supervisor.

Join Us! If you’re ready to make a significant impact and be a part of the vibrant CSUSB community, we encourage you to apply! This is your chance to inspire others and help shape the future of CSUSB. Whether you’re a second or third-year student, transfer student, or bilingual, your unique perspective is welcome!

Responsibilities: 

Under direct supervision, duties include but not limited to, Operations Support:
- Provide clerical assistance, including answering phones, emails, and handling inquiries.
- Schedule campus tours and maintain the physical and virtual tours calendar.
- Dispense information about campus programs, activities, and policies to visitors and guests.
- Assist with welcoming prospective students and providing parking information and directions.
- Maintain student databases and assist with CRM p