Unit Secretary Labor and Delivery FT Days

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Labor and Delivery

Job Summary:

** It's important that all candidates, internal or external, please upload an updated resume that includes the start and end dates (month & year) of any relevant positions you have held. Your resume should be in a Word or PDF format

JOB SUMMARY
Coordinates nursing station, performs clerical and reception duties. Requisitions supplies, equipment, services as directed. Coordinates communications between customers and staff. Follows hospital policy and procedures.

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Join Our Award-Winning Team!

For the fourth consecutive year, Vanderbilt has earned a spot on Forbes magazine’s list of “Best Employers in Tennessee.” Discover what makes us stand out!

Benefits: VUMC benefits are available on DAY ONE of employment!

Key Responsibilities:

• Processing Birth Certificates: Accurately process and file birth certificates, ensuring all necessary information is correctly recorded.

• Clerical Duties: Handle patient files, schedule appointments, and maintain records with precision and confidentiality.

• Patient Interaction: Admit visitors to the unit, assist them upon arrival, and field phone calls, providing excellent customer service.

• Coordination: Collaborate with other departments to coordinate care services efficiently.

• Supply Management: Manage office and medical supplies for the department, ensuring timely replenishment.

• Completing Work Orders: Process and complete work orders promptly to maintain smooth operations.

• Assigning Mobile Heartbeat Phones: Assign and manage mobile heartbeat phones for staff, ensuring effective communication.

• Patient Coordination: Efficiently manage patient admissions, discharges, and transfers, ensuring all paperwork is accurately completed and filed.

• Communication Hub: Act as the primary point of contact for patients, families, and healthcare providers, facilitating clear and timely communication.

• Scheduling: Coordinate and schedule patient appointments, surgeries, and follow-up visits, ensuring optimal use of department resources.

• Record Management: Maintain and update patient records accurately, ensuring confidentiality and compliance with healthcare regulations.

• Supply Chain Management: Monitor and manage inventory of medical and office supplies, placing orders as needed to ensure the unit is well-stocked.

• Billing and Insurance: Handle billing processes, verify insurance information, and assist patients with payment inquiries.

• Technical Support: Provide basic technical support for medical equipment and office systems, troubleshooting issues as they arise.

• Environment Maintenance: Ensure the labor and delivery unit is clean, organized, and free of clutter, adhering to safety and hygiene standards.

• Team Collaboration: Work closely with nurses, doctors, and other healthcare professionals to support patient care and departmental operations.

• Emergency Response: Assist in emergency situations by providing necessary clerical support and ensuring swift communication and coordination.

Preferred Qualifications

• Notary Public or willing to become one in the first few months of the birth certificate process

• Labor and Delivery experience or acute care experience

• Prior healthcare administrative experience

• Knowledge of medical terminology

• Experience with electronic medical records, EPIC especially

• Professionalism

• Exceptional reliability

• Great communication skills