Retail Client Solutions Sales Team Lead

Costco Existing Client Sales Team Leader

 

Let’s be unstoppable together!

 

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

 

What will you be doing?

As part of a client facing team, we are seeking a Director to lead the Costco Existing Client Sales team for US and CA to retain and upgrade clients in addition to supporting new launches on the Costco CRX program. This Director will help manage and grow the revenue pipeline with our existing Costco CRX clients. Responsibilities include but not limited to: Upsell and retain existing client base, manage mergers & acquisitions, Interact with Costco Sr. Management on Special exception Costco projects (special data exception approvals, Data Integrations, TPA’s, Bulk Extracts), launch/sell new enhancements on the Costco CRX program, design new program offerings to meet clients special needs, Financial management tracking and forecasting and interact with clients on contractual issues.

 

Job Responsibilities

• Revenue growth: Manage the existing Costco CRX US/CA clients ($92M) by  collaborating with internal Circana account teams and Costco CRX client with a goal of retaining and upselling the clients with program optional upgrades. Must be a sales leader

 

• Autonomously manage a significant queue of client requests, new sales opportunities, client retention, overlapping deadlines, and shifting project scopes. Ensuring all requests are delivered on-time and accurately.
• Lead a team of 2 managers that support the existing client base
• Lead the financial management and forecasting of the Costco CRX program for US/CA

 

 

Requirements

• 5-10 years’ experience in sales, account management, category management, or equivalent.
• Superior leadership qualities, critical thinking, and problem solving skills
• Demonstrated expertise in identifying sales opportunities and driving to revenue growth
• Strong communication skills, including verbal, written and presentation.
• Strong organization and project management skills.
• Demonstrated initiative and ability to work independently
• Ability to manage high volume of sales opportunities and client requests
• Proficiency in Microsoft Excel and PowerPoint.
• BA/BS degree or equivalent in Marketing, Marketing Research, Analytics, or other analytic related fields.

 

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

 

Location

This position can be located in the following area(s): Remote