Director, Martech Ops Enablement & Automation

Position Type

Home Office

Position Schedule

Full-Time

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Posting Location

Missouri, St. Louis

Company Description

Join a financial services firm where your contributions are valued.  Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. 

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. 

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
 

External Flexible Work Option(s)

Hybrid, Remote

Awards and Accolades

At Edward Jones, we are building a place where everyone feels like they belong.  We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Country

United States

Search Headquarters Positions by Area of Interest

Marketing, TECHNOLOGY

Position Requirements

What you'll need:

• Bachelor’s degree in Marketing, Information Technology, Business, or related field; advanced degree preferred.
• 15+ years in Martech leadership with a proven track record owning large-scale ecosystems (automation, CDP, orchestration). Demonstrated ability to deliver measurable value from the Salesforce suite while managing complex, multi-platform stacks to drive business outcomes.
• Deep technical fluency in Martech architecture, data flows, and integration patterns, with specific expertise in Salesforce CRM and Adobe Experience Cloud (including journey orchestration and decisioning).
• Passion for eliminating manual work, simplifying processes, and enabling teams to focus on high-value activities through automation and standardization.
• Proven success building and scaling testing programs (A/B and multivariate tests, journey tests, technology pilots) and managing the full product lifecycle from incubation through scale to sunsetting, with rigorous hypothesis development and measurement frameworks.
• Exceptional ability to partner with Digital Experience, IT, and Brand leaders to influence design systems, platform configuration, and scalable testing frameworks; strong track record driving cross-functional alignment and adoption.
• Deep understanding of CRM, marketing automation, CDPs, analytics tools, and content management systems (CMS), including day-to-day operations, scaling, and reliability practices.
• Technology Integration: Expertise integrating marketing technologies with broader enterprise systems (e.g., ERP, sales platforms, data lakes) to enable seamless data flow, identity resolution, and unified customer views.

• Knowledge of data governance, data integration patterns, and metadata standards (naming conventions, tagging taxonomy) that support attribution and enterprise insights.
• Familiarity with data privacy regulations and consent management (e.g., GDPR, CCPA) and their practical implications for audience management, personalization, and measurement.
• Proficiency with methodologies and tooling for measuring marketing