Client Executive (Northeast) - Healthcare SaaS Sales - **Preferred candidates will reside in the Northeastern United States**
ExperianAbout the role
Company Description
At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better – for all of us.
Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by purpose and want to make a difference. We strive to have a diverse group of people and minds who are:
- OPEN: Have a growth mindset and collaborate often with others to make things happen
- NIMBLE: Always embracing change and pushing the envelope on innovative ways to solve problems
- EFFECTIVE: Accountable to themselves and to others
Job Description
Client Executive – Healthcare SaaS Sales **Preferred candidates will reside in the Northeastern United States**
This role will have approximately 50% travel.
The Client Executive, Healthcare SaaS Sales (Northeastern United States) is responsible for up-selling and renewing existing clients, as well as sales to new prospects, and meeting top-line and recognized revenue goals in their territory.
- The sales responsibilities for the position involve targeting small to large Hospitals
- Develop and implement strategies, to identify prospects for the assigned geographical territory (both new business and up-sells of new products/solutions to clients or white space to existing clients)
- Work in conjunction, with internal groups for lead generation and/or referrals, including but not limited to sales operations, marketing, training, implementation, account managers, product managers, business units and support
- Cultivate and establish strategic relationships with clients and prospects
- Focus on product demonstrations, contract negotiations, and closing accounts.
- Conduct phone sales calls and onsite cold calls, to develop and advance targets/prospects, through the sales cycle to close
- Conduct onsite and demonstrations at prospective client sites; work in coordination and collaboration with other departments for additional product support or technical expertise, throughout the sales cycle
- Coordinate product marketing campaigns and lunch/learn sessions with marketing group for teaching specific campaign(s)
- Thoroughly understand Experian Health products and services, and articulate benefits of the products and services (value proposition) to the clients
- Ability to successfully complete Experian Health product certification within 90 days of hire date
- Consistently contribute to the marketing, sales process, and competitive information for the Company
- Exhibit expert proficiency in the Experian Health sales process.
Administrative Activities
- Expense reports
- Sales reporting/metrics
- Provide assistance to Sales Leadership as needed
Corporate Partnership
- Recommend Challenger Sale for complex or high impact deals
- Serve as the voice of the customer and actively provide feedback through appropriate channels (including product management and development within the business units) to identify product, process and company improvement opportunities
- Hosts non-sales Experian Health visitors to client sites
- Maintaining up-to-date understanding of industry trends and technical developments that effect target markets
Database Management
- Maintain and update sales pipeline in database of all product lines on regular and consistent basis.
- Record details of sales demonstrations and sales calls in database
Qualifications
- Bachelor’s degree in related field preferred
- Successful track record of success in healthcare SaaS sales, particularly with Healthcare IT companies
- Sales experience with healthcare technology products, in revenue cycle management
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