Senior Social Media Manager

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You'll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world's cloud security leader and our customers worldwide.

We're looking for an experienced Senior Social Media Manager to join our Digital Marketing team. This is a hybrid role local to our San Jose, CA office. Reporting to the, Senior Director, Digital Marketing you'll be responsible for:

• Lead Zscaler's social media strategy globally, working as part of our digital marketing team to bring our brand to life across our key markets.
• Develop engaging content across multiple social channels, in multiple formats from written to visual to video and more to improve brand favorability and trust. Collaborate with internal design and video teams to create dynamic assets for posts.
• Manage social media communities by curating, scheduling, and responding to daily posts across Facebook, X, and Instagram, maintaining the appropriate brand voice, and growing followers and engagement on all platforms.
• Determine ideal social KPIs, monitor performance, optimize content and its distribution in real time. Examine on data and insights from multiple sources and uplevel findings for how we intend to use insights to improve.
• Establish an own-able social strategy and editorial approach that delivers beats of always-relevant social content aligned with our marketing goals.

What We're Looking for (Minimum Qualifications)

• 7+ years of managing social media (Facebook, X, Instagram, YouTube, blogs, etc.) and community platforms
• Hands-on experience with social and employee advocacy platforms such as Sprinklr.
• Background in editorial planning and experience in content creation
• Expert in developing social marketing strategies that are native to each channel.
• Experience managing relationships with external and internal agencies/design teams to brief and manage original content

What Will Make You Stand Out (Preferred Qualifications)

• Localization experience
• Experience working in SaaS and cybersecurity technologies.
• Experience running influencers campaigns and how they can be used to extend social campaigns and with how paid and organic content and strategies work together

#LI-AS10

#LI-Hybrid

 

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$122,500—$175,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our webs