Medical Office Associate II, Full Time, Days - AMG Atlantic Vascular - Rockaway

Medical Office Associate (Front Desk Receptionist)         

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

 

Principal Accountabilities:

 

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Obtains prior authorizations and referrals for imaging/diagnostic studies.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Answer and triage calls for Atlantic Vascular practice.
• Performs other related duties as assigned.
• Work with highest confidentially and abide HIPPA compliance

Required:

• High School Diploma or equivalent.
• 2+ years' administrative experience
• Able to work flexible schedule between 7:45AM - 5PM
• Experience with Prior Authorizations, Insurance Verification & Referrals
• Must be able to travel between all Atlantic Vascular locations:  Morristown, Rockaway, Pompton Plains, Bridgewater, and Clark

Preferred:

• Associates degree in Medical Office Management, Business, or related field.
• 1 year of experience in a medical office environment or relevant area.