Tenancy Officer (517061)

Salary:

$ 73,811.00 to $ 79,779.00 pro rata, per annum - plus 12.0 % Superannuation

Classification:

General Stream Band 3

Award:

Health and Human Services (Tasmanian State Service) Award

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About us: 

Homes Tasmania is building homes and creating opportunities for Tasmanians by delivering new social and affordable homes.  We work with a range of agencies and sectors so Tasmanians can benefit from a resilient and diverse housing market that allows them to continue to improve their housing situation and all the opportunities that better housing makes possible.

Homes Tasmania is committed to investing in its people to ensure a sustainable and successful organisation through a positive workplace culture and highly capable employees . Find out how this role could work for you .

Period of employment / Hours:

Fixed term full-time (76.00 hours per fortnight) day work (part-time hours may be considered by negotiation) commencing ASAP until approximately 12 February 2027 (approximately 17 months) 

• Please note: Other fixed term full-time and part-time vacancies, that may arise in the near future may also be filled from this selection process.

Location:

Homes Tasmania - Tenancy Services - Hobart

Duties:

Primary Purpose / Focus :

In accordance with Tenancy Service’s policies, principles and standards:

• Support the Team Leader in the delivery of services.
• Under the direction of the Team Leader, be accountable for property and tenancy management activities for a sector of properties and the relevant tenancies.
• Be accountable for the achievement of quality, financial and performance targets for the nominated Sector.

Skills and experience :

Selection criteria includes:

• Demonstrated ability to maintain a customer service focus in a service delivery environment subject to ambiguity and change.
• Demonstrated ability to interpret client circumstances and requirements, including the identification of the need for support services, and the use of initiative and utilisation of problem-solving skills to make well-informed recommendations in relation to tenancy management within relevant legislation, policy, and guidelines.
• Demonstrated ability, both individually and as a member of a team, to plan, organise, set priorities to complete tasks to meet deadlines and achieve established benchmarks and standards.
• Note : - Please refer to the Statement of Duties for ALL the selection criteria of this position.

Desirable Requirements:

• Current Driver’s Licence.
• Working towards or successful completion of qualifications relevant to the job.

Essential Requirements:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted: 

• 1.  Conviction checks in the following areas:
  • a)  crimes of violence
  • b)  sex related offences
  • c)  serious drug offences
  • d)  crimes involving dishonesty
  • e)  serious traffic offences  (If Driver's License is an Essential Requirement )
• 2.  Identification check
• 3.  Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

Statement of Duties (PDF) :   Generic Tenancy Officer Band 3 (February 2025) HAHSA.pdf

Statement of Duties (Word) :