Retail Partner Manager, US

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square’s Hardware Team builds the tangible connection to Square. We started with a simple and elegant Reader that turns any phone or tablet into a mobile point of sale - and we continue to lead this category with advances in chip card and NFC technology. Next, we introduced the Square Stand, the best way to turn your iPad into a countertop point of sale. Most recently, we expanded our HW portfolio with our Square Terminal, our all-in-one device for payments and receipts. As we introduce more products, we will meet the needs of more and more sellers with stand-out hardware products, globally.  You will drive awareness and acquisition of Square Hardware through the retail channel.  You will meet quarterly sales and revenue goals for Square Hardware products at US retailers such as Best Buy, Walmart, and Staples, and find  opportunities for distribution at new retailers.
 

You will:

• Establish strategies and tactics for key retailers to maximize revenue from the retail channel

• Manage relationships with existing retailers to maintain and grow Square’s retail footprint

• Identify and pitch new retailers to offer Square products

• Partner with Supply/Demand teams on new product launches and weekly forecasting

• Work with Hardware Analytics to use data and insights to make sound business decisions

• Collaborate with hardware operations for ongoing retail program maintenance and new product launches

• Identify creative/innovative opportunities to drive discovery for Square products at Retail 

• Manage retail marketing budget to ensure campaigns are return on investment positive and deliver intended results

Qualifications

You have:

• 5+ years B2B sales, account management or retail marketing experience, preferably with Best Buy, Walmart, Staples, or other large format retailers

• An analytical, structured thought process with the ability to assess business opportunities and marketing campaign performance

• Successfully launched products at new and existing retailers

• The ability to keep colleagues, team members and other partners aligned 

• A BA or relevant experience

• Ability to travel (20%)

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $163,600 - USD $245,400
Zone B: USD $152,200 - USD $228,200
Zone C: USD $144,000 - USD $216,000
Zone D: USD $135,800 - USD $203,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness a