Private Equity Investor Services Supervisor

SEI Investments is a leading global provider of asset management and investment technology solutions.  The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Position Description:

This Supervisory position is within the Private Equity unit of SEI. This individual will be required to work closely with other members of the Private Equity Team to help grow a dedicated Private Equity team in a high growth area of SEI.  This individual will be responsible for interacting with all levels of professionals both internally and externally.  Candidates must have a good understanding of Private Equity / Real Estate structures and related investment types and will ultimately be the main day to day contact for a number of Private Equity clients.

What you’ll do:

• Serve as main daily client operational contact for a number of PE clients. 

• Develop relationships with all client contacts including investment professionals, investors, lawyers, auditors and banking personnel.

• Supervise staff on systems, processing, procedures and job responsibilities.

• Train, coach and mentor new employees, develop and motivate staff within their team.

• Provide input and feedback regarding employees’ ongoing performance / development / performance appraisals.

• Review and approve work performed by analysts.

• Work closely with the fund accounting team and be willing to assist in crossover duties.

• Review or prepare capital call and distribution calculations and notices.

• Review or prepare Investors Capital Statements and relevant calculations.

• Assist in coordinating annual fund audits.

• Problem, error and query resolution on a timely basis (with documentation).

• Meet all reporting deliverables.

• Enforce adherence to department procedures, service standards and specified deadlines.

• Idea generation and ongoing assessment and improvement of operational service model.

• Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within SEI.

• Assist in the development and implementation of departmental procedures.

• Carry out all duties assigned to your role under the Company’s Safety Statement, to ensure Health, Safety and Well Being for all employees for whom you have responsibility.

• Work on Projects / Adhoc tasks as required.

• Ensure succession planning process in place and operational within department through identification and development of high potential personnel

• Champion HR policies and ensure all are applied and maintained

• Carry out all duties assigned to your role under the Company’s Safety Statement, to ensure Health, Safety and Well-being for all employees for whom you have responsibility

What you bring to the table:

• At least five years’ experience in a Fund Administration role with at least two of those working in a Private Equity role. 

• Experience in working on a Private Equity system, preferably Investran.

• Have a strong knowledge of Private Equity structures and regulatory requirements

• Have experience in reviewing Limited Partnership Agreements and OM’s.

• Experience in supervisory skills and/or coaching / mentoring.

• Fluency in English Language (both verbal and written) essential.

• Third Level Degree in Finance or related field.

Attributes we value:

• Strong oral, written communication and presentation skills.

• Strong Coordination and Relationship Management skill.

• Strong organizational and administrative skills.

• Individual who takes initiative and ownership of assigned responsibilities.

• Positive ‘can do’ attitude with excellent problem solving skills.

• Detail-oriented.

• Team player.

• Excellent interpersonal and customer service skills.

• Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines.

• Flexible / Adaptable.

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents under 18 years old. Pension Scheme, Life Assuranc