Distribution Warehouse Manager

Job DetailsJob Location: Painful Pleasures - Hanover, MD 21076Salary Range: $90,000.00 - $105,000.00 Salary/yearWho We Are

The Body Art Alliance (BAA) is at the forefront of innovation, creating the tools and products to better serve our artist. From the first truly wireless tattoo machine, to the groundbreaking novel tattoo parlor on a cruise ship, BAA has cultivated the industry and been the “first of many.” We are dreamers, artists, creatives, innovators and pioneers, driven to propel the body art community across the world.

We’re here to elevate, empower and take our industry to the next level. Our family of brands will continue to be led by their day one founders and continue to create and oversee our innovative product lines. While we are better united, our brands will always have that special touch that makes them unique. Our new partnership will allow us to create, design and manufacture products, create best-in-class educational content that transcends, and have a direct social impact in the communities we serve.

The Body Art Alliance welcomes you home! Discover all that we offer and join our winning team.

Let's Talk About The Role

We’re looking for a hands-on Warehouse Manager to run day-to-day operations at a fast-moving distribution center that supports fulfillment, inventory, and light manufacturing. You’ll lead teams, keep orders flowing, and make sure the warehouse runs safely, accurately, and efficiently.

If you like solving problems, improving processes, and leading from the floor, not just the office, this role is for you.

Operations & Distribution 

Manage end-to-end warehouse operations including receiving, storage, picking, packing, shipping, and returns 

Ensure on-time and accurate fulfillment of customer and internal orders 

Own service level performance including order accuracy, on-time shipment, and inventory reliability 

Oversee inventory accuracy, cycle counts, adjustments, and space optimization 

Partner with Purchasing, Customer Experience, and Transportation teams to align priorities 

Light Manufacturing / Production 

Oversee light manufacturing, kitting, assembly, labeling, and packaging operations 

Ensure production schedules align with demand, inventory availability, and labor capacity 

Maintain quality standards, SOPs, and work instructions across production processes 

Monitor throughput, scrap, rework, and labor efficiency 

Drive improvements in labor productivity and cost efficiency while maintaining quality standards 

People Leadership 

Lead, coach, and develop supervisors, leads, and hourly associates 

Build schedules and staffing plans to meet operational and production demands 

Conduct performance reviews, coaching, and corrective action as needed 

Foster a culture of accountability, safety, teamwork, and continuous improvement 

Develop bench strength and support succession planning within the warehouse 

Safety, Compliance & Quality 

Enforce safety standards, OSHA compliance, and company policies 

Maintain clean, organized, and audit-ready warehouse and production areas 

Investigate incidents and implement corrective and preventative actions 

Ensure compliance with internal quality standards and regulatory requirements 

 Process Improvement & Reporting 

Identify inefficiencies and implement process improvements across warehouse and production workflows 

Track and report KPIs such as productivity, order accuracy, inventory accuracy, labor utilization, and safety metrics 

Analyze operational data to identify trends and implement corrective actions 

Support expense management and cost control initiatives 

Support system usage and optimization including RF Smart and ERP system NetSuite

Participate in budgeting, forecasting, and capital improvement planning 

Other duties as assigned

Qualifications
What You Bring

•    5–7+ years of warehouse or distribution experience
•    3+ years leading teams
•    Experience in light manufacturing or production environments
•    Strong knowledge of inventory, fulfillment, and labor planning
•    Comfort working in a fast-paced, hands-on environment

Preferred

•    Bachelor’s degree in Operations, Supply Chain, Business, or related field
•    Experience in high-volume, multi-SKU distribution environments
•    Lean, Six Sigma, or continuous improvement experience
•    Experience using NetSuite for inventory management, order fulfillment, and operational reporting (preferred)

Why This Role Is Exciting

•    You get to run the operation, not just manage it
•    Your ideas to improve efficiency actually get used
•    You’ll lead a team that values safety, teamwork, and results
•    Every day is different, and never boring

Physical Requirements

•    Active warehouse environment
•    Regular standing, walking, and lifting up to 50 lbs
•    Occasional extended hours during peak period