Jobs and Careers

Staff Cloud Engineer - Infrastructure

United StatesRemotefull_timeVerifiedPosted 4 Aug 2025

💰 $191,900/yr($159,900/yr – $191,900/yr)

About the role

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

Two-time winner (2024, 2023) National Top Workplaces
Two-time winner (2024, 2023) Top Workplace innovation
Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
2024 Cultural Excellence
2024 Technology Industry
2023 Top Workplace Leadership
2023 Top Workplace Purpose & Values
2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

What You’ll Do

As a Staff Cloud Engineer, you will be responsible for managing and optimizing our AWS infrastructure, ensuring high availability, security, and performance. Your responsibilities will encompass managing Virtual Private Clouds (VPCs), handling infrastructure components such as Route53, CDN, Firewall, WAF, load balancers, etc. You will work to Write and maintain IaC and automation systems. You will be instrumental in building and implementing Disaster Recovery (DR) and resiliency automation strategies across Availability Zones (AZs).

This role reports to the Director of Cloud Engineering

You will:

AWS Infrastructure Management:

Operate and optimize AWS Virtual Private Clouds (VPCs), Route53, Content Delivery Networks (CDNs), load balancers, and EC2 instances.
Ensure the infrastructure is configured and maintained to meet high availability, security, and performance requirements.
Monitor and troubleshoot infrastructure issues, proactively identifying and resolving potential bottlenecks or vulnerabilities.

Disaster Recovery and Resiliency:

Design and implement robust disaster recovery and resiliency automation solutions spanning across AWS Availability Zones.
Conduct regular testing and validation of the disaster recovery plan to ensure its effectiveness and reliability.
Collaborate with cross-functional teams to identify and mitigate risks, ensuring business continuity in the event of a disaster.

Incident Response:

Collaborate with the team to provide operational support during incidents, utilizing your deep understanding of AWS infrastructure.
Participate in incident response activities, including troubleshooting, root cause analysis, and implementing corrective actions.
Contribute to the development and improvement of incident response processes and procedures.

Infrastructure Monitoring