Senior Technical Account Manager | Seoul

<h4>Why Cast AI?</h4> <p>Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.</p> <p>The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.</p> <p>Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.</p> <p><strong>Global team, diverse perspectives<br></strong>We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. </p> <p><strong>Unicorn momentum<br></strong>In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.</p> <p><strong>Join us as we build the future of autonomous infrastructure.</strong></p> <p><strong><br>Cast AI Technical Account Management</strong></p> <p>Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region.</p> <p>As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.</p> <p><strong>A Glimpse into the Customer Success Team</strong></p> <p>Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.</p> <h4>Requirements:</h4> <ul> <li>Located in Seoul.</li> <li>Business-level fluency in English; Korean fluency required for customer-facing work.</li> <li>Bachelor's or