Vice President IT / POS Systems

Job Title: Vice President, Information Technology, POS Systems

Department: Information Technology, Point-of-Sale Systems

Reports To: Chief Operating Officer {COO) or Chief Executive Officer {CEO)

Position Overview:

The Vice President, Information Technology (VP of IT) is a senior leadership role responsible for developing and executing the organization's technology strategy. This executive will oversee the Information Technology (IT), Point-of- Sale (POS) Systems departments, ensuring seamless operations, technological innovation, and superior customer service experiences. Leading a team of 15+ employees, the VP of IT will drive strategic initiatives that enhance operational efficiency, cybersecurity, data management, and customer engagement across all company platforms.

Key Responsibilities:

Strategic Leadership & Technology Vision

• Develop and implement a robust technology roadmap aligned with the company's long-term business objectives.
• Lead the digital transformation initiatives to modernize IT infrastructure, enhance system reliability, and improve business processes.
• Evaluate and integrate emerging technologies to maintain a competitive edge in the industry.
• Provide strategic guidance to executive leadership on IT trends, opportunities, and risks.

IT Operations & Security

• Oversee the daily operations of the IT department, ensuring maximum uptime and optimal system performance.
• Develop and enforce IT policies, standards, and security protocols to safeguard company data and infrastructure.
• Direct disaster recovery planning, cybersecurity measures, and regulatory compliance initiatives.
• Partner with cross-functional teams to improve IT-related workflows and operational efficiencies.

Point-of-Sale (POS) Systems & Digital Commerce

• Ensure the seamless operation, security, and scalability of the POS system across all locations.
• Lead POS enhancements to improve transaction efficiency, user experience, and data accuracy.
• Work closely with finance and retail teams to optimize revenue through digital payments, e-commerce integration, and omnichannel strategies.
• Manage vendor relationships and negotiate contracts for POS system providers and service partners.

Team Leadership & Development

• Lead, mentor, and develop a high-performing team of IT professionals, and POS specialists.
• Foster a culture of innovation, accountability, and continuous improvement.
• Establish clear performance metrics, training programs, and career development pathways.

Budgeting & Vendor Management

• Develop and manage the IT budget, ensuring cost-effective technology investments and resource allocation.
• Evaluate and negotiate contracts with third-party vendors, software providers, and IT service partners.
• Implement cost-saving initiatives while maintaining high-quality IT service delivery.

Experience:

• 5+ years of progressive Information Te