Field Logistics Services Inventory Analyst

Requisition ID: 60762  Title: Field Logistics Services Inventory Analyst  Division: Arthrex, Inc. (US01)  Location: Ft Myers, FL

 

 

 

 

***Please note, the hours for this position are: Monday - Friday, 9 am - 6 pm.***

If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period. 

 

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Field Logistics Services Inventory Analyst that will be responsible for processing all agency consignment orders, inventory goods movement processing, and consignment returns. Provides logistics support and services in the Domestic and Canadian regions to ensure the agency needs are met. Join our talented team and help us stay focused on Helping Surgeons Treat Their Patients Better™.

 

Essential Duties and Responsibilities:

1. Handle consignment order processing and inquiries for specific product lines: Arthroplasty, Distal Extremity, Sports Medicine and OrthoBiologics products.

2. Process agency instruments orders qualified as no charge per BOM based on Field Operation Territory Management or Product management approval.

3. Monitor, organize and resolve all Domestic and Canadian agency emails daily.

4. Identify any issues with order submissions and effectively communicate to the agencies to ensure adherence to Arthrex policy and procedures.

5. Provide Territory Operations Management support with shipment of instrument sets and implant banks deployment.

6. Communicate with agency office personnel, Field Operations Territory Managers, and other FLS reps to resolve consignment inventory issues.

7. Work closely with Supply Chain to limit backorders while communicating backorder and pertinent information to the agency office personnel

8. Prepare weekly and monthly reports for management and agency office personnel.

9. Create reports, provide analytical research and process credit and adjustments for the agency arthroplasty sales orders reconciliation.

10. Process return authorizations for consignment products, instrument sets, damaged, obsolete and transition returns.

11. Research agency disputes related to inventory discrepancies, product shipment, billing errors and other similar issues.

12. Work closely with product management team to deploy new released consignment product for pre-order and controlled allocations.

13. Process billing for agency consignment product for lost product, damaged, bad debts. Follows compliance to ensure all billing transactions are in accordance to the Arthrex accounting standards.

 

Knowledge:

General knowledge of customer service and computer skills. Experience with SAP preferred. Must contain attention to detail. Ability to work independently or as part of the team and interact with all levels of management. Complete understanding of the order processing for all product lines.

 

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Refers to policies and procedures for guidance.

 

Discretion/Latitude: