Sr Spec, Headliner Entertainment

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

Position Summary:

This position is responsible for fleetwide Headliner bookings – 5,400 annually. Responsibilities include sourcing, recruiting, auditioning, negotiating, hiring, and overseeing fleet schedules for Headliner Entertainers. This position is also responsible for planning, developing and maintaining the Headliner Entertainment program ensuring a balanced entertainment product as required by fleet itineraries and projected guest demographic. As part of sourcing and recruitment, this position supports the organization and attends worldwide live auditions, reviews all in person and online submissions and makes final selections on talent. The Senior Specialist, Headliner Entertainment oversees the Entertainment Management System including but not limited to talent library, availability calendar, talent profiles and show billing updates. This position is also responsible to ensure that all Headliner Entertainment standard operating procedures are created, updated and followed. Additional responsibilities include, overseeing fleetwide Headliner Entertainment schedule, development, support, and talent management.

 

Essential Duties and Responsibilities:

• Recruit, screen, interview, negotiate and hire Entertainers directly, or with agent, for the Headliner Entertainment program. Measure the effectiveness of each prospective Entertainer according to required styles and technical abilities.
• Evaluate talent, skills, originality, authenticity, fit for brand, production value and suitability for selected ships and demographics. Review audio selections and/or videos.
• Maintain Entertainment schedules by ship and itinerary. Adjust schedules based on itineraries, guest demographics, performance, requests, etc.
• Review act bookings to anticipate and prevent shortages and selects appropriate replacements within strict timelines.
• Plan schedules and rotations ensuring highest caliber of entertainment product offering.
• Manage and communicate schedules, oversees onboarding, joining logistics and manage all contract changes. Partner with Entertainment Administration team to ensure all onboarding and joining logistics are handled.
• Partner with Manager, Headliner Entertainment & Comedy Program to continually evaluate fleetwide Headliner Entertainers, provide feedback and work on production items as needed.
• Communicate effectively and regularly with Cruise Directors and Stage and Production Managers to provide support, guidance and share information required to maintain the Headliner program.
• Prepare annual operating budgets for designated ships and manage expenses within established operating plan.
• Liaise with Entertainment Administrative team to support contract and logistics of all Headliners. Coordinate sign on, sign-off, logistics and contract issues.
• Negotiate and finalize all contracts maintaining entertainment KPIs within the annual budget.
• Support Manager, Headliner Entertainment & Comedy Program with Newbuild operations, events, revitalizations, and new initiatives ensuring a flawless onboard delivery.
• Develop and maintain Brand Standards, Standard Operating Procedures, program overviews and training manuals to ensure onboard execution is in line with Headliner Entertainment program standards.
• Review guest comments as it pertains to Headliner Entertainment program and deliver feedback to shoreside Manager, Headliner Entertainment & Comedy Program, Cruise Director, and Stage & Production Managers. Develop objectives for changes or new initiatives as needed.
• Participate in Headliner Entertainment program development by tracking emerging trends, analyzing guest feedback, and attending Entertainment performances.
• Establish and maintain a network of resources through the development of relationships with schools, colleges, agencies, and related resources.
• Travel to the various vessels to evaluate all performances. Meet with Cruise Directors and Stage & Production Managers to assess and provide feedback regarding the quality of the overall Headliner Entertainment program.
• Travel to ships to provide operational support including training and coaching as needed. Travel to revitalizations and newbuilds for operational support to the Headliner Entertainment team.
• Prepare various reports as required including, but not limited to, status reports, talent search reviews, budget analysis and industry trends.
• Plan and implement specialized Headliner Entertainment for Sales Events, Groups, Charter