Senior Product Designer

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

Forward Financing serves a vast set of users, including small business owners who need fast financing, financial institution partners who work with those owners, and several internal operational teams. Each user type has specific goals and needs from our internal applications. That’s where you come in. The business is thriving, and we’re on a mission to create world-class digital experiences for all our users. Your job as a product designer at Forward Financing is to understand these complex user needs and use those insights to build an intuitive, accessible, and delightful platform with product and engineering partners.

In this role, you will:

• Partner closely with our Product Managers to understand what our users need, want, and love across our applications.

• Craft every detail of new product features, from ideation, quick iterations, prototyping, user testing, and production, across all screen sizes. This can include artifacts such as sketches, wireframes, comps, prototypes, and more.

• Be able to zoom out to understand business impact, as well as zoom into UX and UI details, from typography, layout, and interactions.

• Evolve and consolidate our design systems and component library with patterns that are intuitive and practical.

• Share your work in regular design reviews where you’ll seek out specific feedback on your designs from all necessary stakeholders.

• Conduct research or partner with others to understand customer needs and translate those insights into products and features that solve real problems.

Role Requirements:

(Even if you don’t check every box, but see yourself contributing, please apply.)

• Advanced English fluency

• 5+ years of designing clear, intuitive, and visually appealing digital experiences and shipping products as the only designer on projects

• Proficiency in Figma and design systems. (Do you love Auto Layout? Us too.)

• Ability to design polished, high-fidelity mockups and interactive prototypes, showcasing a passion for the tiniest details

• Low ego and good listening skills, with the desire to understand the needs of customers and the business and to explore and advocate for the strongest user experience

• Experience working cross-functionally with product managers, engineers, and design peers

• Strong written, verbal, and storytelling skills to articulate your design decisions to people throughout the company, from executives to engineers

• A learning and growth mindset with an ability to self-start on problems, a willingness to own problems, and a desire to make things better

• An online portfolio with web design samples

• Basic knowledge of how websites are constructed with HTML and CSS

Compensation:
Annual Salary: $150,000 - $175,000 USD
Annual Bonus: You have the potential to earn an additional 12% annual bonus.

At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.

Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.

Total Rewards:

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more co