Senior Project/Program Manager – Retail Construction Delivery

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 133 offices in 49 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Job Description

Excellent opportunity for a motivated and experienced Corporate Real Estate professional to be part of Turner & Townsend’s growing Program Management team in New York.  

Turner & Townsend is in search of an ambitious and diligent Senior Program Manager to manage a portfolio of projects within the Americas. You will be tasked by our client with managing multiple projects as part of a wider capital investment plan; being the primary escalation for internal and external stakeholders, ensuring consistent and globally aligned processes and playbooks, and overseeing the governance, controls, and execution of the associated capital projects.   

Role and Responsibilities  

• Responsible for the development and approval of the strategic business case prepared for and covering all projects or programs within execution and delivery scope. 
• Responsible for the definition and the fulfillment of benefits, objectives and realization, success criteria aligned to the approved strategic business case. 
• Responsible for gathering, recording and the agreement there of the execution and delivery scope requirements documented in an overall program charter or execution plan. 
• Responsible for the analysis, prioritization, and control of projects and programs in line with the strategic objectives and team and organizations capacity to deliver. 
• Responsible for producing collateral that supports key decision-making relating program and project prioritization. 
• Responsible for the management of the intake process and the adoption of new projects or programs as part of the strategic business case or capital investment plan.  
• Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required. 
• Responsible for influencing the use of the defined process and procedures by the execution teams as part of their delivery approach at each phase of the project or program. 
• Responsible for gathering design requirements of the client, end user and stakeholders and documenting in a project or program specific brief as part of the initial definition phase. 
• Responsible for identifying delivery and execution stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.  
• Responsible for the day-to-day stakeholder interface assuring that projects are delivered to time, cost, and quality targets. 
• Responsible for obtaining all project funding required prior to the initiation capital works aligned to governance structure. 
• Responsible for the coordination of submission and the obtainment of planning consents, permits and authorizations carried out in a systematic and planned manner.   
• Responsible for the contracting strategy which considers all aspect of the requirements and that motivates performance and assures the delivery of required outcomes.  
• Responsible for the procurement approach that is objectively managed and leverages data as part of pre-qualification, tender and evaluation through to contract award. 
• Responsible for managing that obligations within the contract are delivered in a planned and organized way. 
• Responsible for managing a detailed control schedule that is developed in accordance with a master schedule.   
• Responsible for monitoring connected projects risks and opportunities and assessment of their cost and schedule impact.   
• Responsible for the management, identification, and implementation of connect projects mitigation plans identified for critical risks and opportunities.  
• Responsible for managing the process for handing projects over to operational teams in an effective integrated manner. 
• Responsible for the management of the efficient close out of a project including an analysis of outturn cost, schedule, and lessons learned exercise used to inform future projects. 
• Responsible for the management,