Missionforce - Sr. Director, Mulesoft PCE Product Manager

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required for this role.

About This Role
We’re seeking an innovative, mission-driven product leader with a proven track record of taking bold ideas from concept through execution — turning them into real-world impact. Salesforce Missionforce is focused on enabling the U.S. Defense, Intelligence Community, and Aerospace to accelerate decision-making, mission readiness, and digital transformation.

This leader will define and drive next-generation Salesforce capabilities purpose-built for defense and intelligence missions — combining enterprise cloud, AI, analytics, and secure architectures to deliver high trust, high impact products.

Responsibilities

• Define and execute vision, strategy, and roadmap for Missionforce Mulesoft PCE product offerings — especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and mission readiness.

• Dive deeply into product/platform architecture to ensure it supports key requirements of defense/intelligence: secure cloud operations, AI/ML-enabled decision support, operational resilience.

• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.

• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.

• Define and execute the product strategy for Mulesoft PCE for Missionforce, including developing a new pricing and packaging model focused on customer outcomes.

• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.

• Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.

• Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.

• Evangelize product value internally—Salesforce teams, engineering, public sector leadership—and externally: government customers, prospects, events.

• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

Qualifications

• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

• Minimum 7+ years product management experience; significant leadership (Director or similar) strongly preferred.

• Proven ability to set a compelling product vision and lead cross-functional teams to deliver in regulated, high-stakes environments.

• Experience building and executing 2 to 3-year roadmaps that anticipate and respond to mission and market needs.

• Deep expertise in MuleSoft PCE, including Anypoint Platform architecture, API Manager, PCE runtime, Flex Gateway, and Agent Fabric/Registry, combined with cloud architecture, containerization, zero-trust security, compliance frameworks, and AI/ML-enabled operational systems.

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investi