Manager, Procurement Operations

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Manager, Procurement Operations is strategic people leader responsible for leading a team dedicated to supporting day-to-day procurement processes. This role is responsible for overseeing procurement operations, ensuring efficiency, cost-effectiveness, and compliance with company policies. With a hyper focus on customer service, data accuracy, and efficient handling, the Manager, Procurement Operations is accountable to enforce procurement strategies, supporting daily transactional activity, driving operational efficiencies, managing daily supplier relationships, and collaborating with cross-functional teams to support and enhance procurement performance.

Essential Duties

Include but are not limited to the following:

• Lead a world class service organization executing procurement operations, ensuring alignment with category and procurement strategies, business objectives, policies, and compliance requirements.
• Develop, implement and monitor procurement strategies to drive internal efficiencies via key performance indicators, cost savings, and supplier performance improvements.
• Develop and implement customer service strategies to ensure business objectives are met, while also ensuring business owners understand where they are in the procurement process, help guide and manage timelines for successful outcomes.
• Manage and operate all internal customer service, helpdesk, and concierge services for day-to-day requests, including the proper escalation.
• Establish and optimize process and accountabilities within Procurement Operations that ensure accurate master and transactional data for seamless end to end procurement processing. Examples may include, but not limited to, supplier onboarding and maintenance, Contract and Purchase Order lifecycle management.
• Manage supplier relationships which may result in negotiating contracts, shepherding spot bids, and ensuring long-term partnerships align with company goals.
• Optimize procurement processes through automation, technology, and best practices to improve operational efficiency.
• Partner closely with the greater Procurement organization, finance, legal, and business units to ensure seamless procurement execution and process optimization.
• Support and implement new and innovative initiatives to drive improved performance.
• Establish, track key, and improve performance indicators (KPIs) to measure procurement effectiveness.
• Ensure compliance with regulatory requirements, ethical practices, and procurement policies, standards and procedures.
• Support the facilitation and rollout of new or modified policies and procedures based on industry best practices and compliance with applicable regulatory agencies.
• Provide problem-solving and innovative ideas to support internal customers. Identify value-generating opportunities.
• Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract, mentor, develop and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.   
• Effectively manage, support, and guide your team including, but not limited to, delegating tasks and responsibilities, assessing employee performance and providing helpful feedback and training opportunities.
• Lead and manage several varied projects at one time, with frequent changing priorities.
• Ability to effectively communicate to all levels within the organization.
• Ability to adapt to a quickly changing work environment with rapidly changing needs and requests.
• Ability to make decisions with limited information and operate with autonomy.
• Strong analytical, problem-solving, and negotiating skills.
• Strong documentation, attention-to-detail, and procedure writing skills suitable for a GMP environment.
• Excellent oral and written communication and interpersonal skills.
• Ability to develop, transfer, and thoroughly document new processes and procedures.
• Ability to organize, present, and convey complex problems or issues within and across other functions.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Regular and relia