Certified Medical Assistant - Neurology (45890)

Job DetailsLevel: ExperiencedJob Location: Winslow Indian Health Care Center - Winslow, AZ 86047Position Type: Full-TimeEducation Level: General Education Diploma - GEDTravel Percentage: OccasionallyJob Shift: DayUnder the general supervision of the neurologist or assigned physician, the Certified Medical Assistant (CMA) serves as a front-line health service technician. Performs basic patient care services and technical tasks. Performs a variety of technical (non-professional medical) and administrative tasks related to the treatment and care of patients in the ambulatory environment. Clinical duties require training and demonstrated competency, while not requiring the knowledge and skills represented by the licensure of full professional nurse education. Duties are performed within the neurology specialty clinic mainly located at Winslow.

Upholds the principles of WIHCC’s Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:


Maintains regular attendance and punctuality.
Adheres to regulatory standards and related WIHCC/IHS regulations, policies and/or procedures while providing comprehensive, skilled, competent care specific to the age of the patients (adult and geriatric) based on knowledge/skills, scope of practice and the provider’s plan of care.
Reviews charts of assigned patients to determine appropriate services based on patient needs. Participates in pre-visit planning and external record management for scheduled patients.  Communicates the patient's needs and recommended treatment to the patient’s healthcare team.
Incorporates and applies protocols in health promotion for well populations as well as treatment interventions for chronic neurologic conditions (i.e. dementia, epilepsy, migraine and other headache disorders, stroke, Parkinson’s disease, neuropathic pain, etc.).
Interviews patients utilizing interview techniques that ensure confidentiality and privacy to appropriately determine plan of care.
Performs intake procedures by obtaining chief complaint/purpose of visit; vital signs (TPR, B/P), pulse oximetry, height, weight, etc.
Assesses age- and disease-specific screening protocols (i.e. Government Performance and Results Act (GPRA), indicators; medication review; pain assessment; growth/development, Body Mass Index (BMI), physical activity, nutritional status; BP control, glycemic control, etc.); monitors patient health and general well-being.  Documents information/patient care on the patient’s PCC ambulatory care record and/or electronic health record.
Reinforces patient teaching given by the professional medical staff in a collaborative effort to assist patients to achieve self-management health goals, negotiating a brief action plan regarding diet, exercise, taking medication, or other domains of the patient’s life.
Provides comprehensive care to patients; is able to prioritize patient care, procedures, and practices based on the patient’s assessment.  Administers therapeutic measures in collaboration with the medical plan of care and within scope of practice; informs the patient of prescribed procedures, prepares the patient, and assists during procedures as needed.
Assists medical providers in positioning the patient; assembling, arranging and draping instruments; and gathering supplies.
As needed, obtains bacteriologic specimens such as sputum and clean-catch urine specimens.  Instructs patients in proper collection of samples and prepares sample for analysis, e.g., labels specimen tubes.  Routes requisition order to laboratory and x-ray as needed; files results of various tests.
Assist with escorting/transporting stable patients to various hospital departments (i.e. laboratory, radiology).
Reassesses patients as condition warrants, including pre- and post-clinical procedures to evaluate response to treatment, including pain.  Collaboratively assesses the patient’s perception of the effectiveness of therapy.
Recognizes urgent/emergent patient and clinical situations; promptly reports subtle changes in the patient’s condition including reported critical lab values to RN/NP/MD/PA.  Responsible for providing communication (report) to the responsible accepting RN.
Initiates emergency measures such as cardiopulmonary resuscitation (CPR), as appropriate to skill level; assists with retrieving necessary emergency medical equipment.
Participates in and integrates standard regulatory requirements (i.e. quality/infection control, laboratory standards, safety, etc.) in the clinical setting.  Shares in the responsibility toward achievement of objectives.
Operates and monitors equipment (i.e. AED, Electrocardiographs, etc.) demonstrates safe and effective use of equipment and reports malfunctions of equipment; appropriately take