Manager, Royalty Process Innovation

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

How we LEAD:

UMG is currently seeking a person to fill the role of Royalty Process Innovation Group Manager for the UMG Royalties & Copyright Department. The Royalty Process Innovation Group Manager is responsible for driving process efficiency, automation, and continuous improvement across royalty data workflows. This role partners closely with cross-functional teams to design, build, maintain, and govern automated solutions that support accurate reporting, compliance, and month-end operations. The position plays a key role in innovation, audit readiness, and operational stability within the royalty ecosystem.

How you'll CREATE:

In this role, the Manager will have the following responsibilities:

Process Improvement & Automation:

• Design, build, and maintain automated solutions to streamline royalty data workflows and reporting processes.

• Develop and modify Raw Data Warehouse queries in Business Objects to support operational reporting and analytical needs.

• Build and enhance Power Automate flows to improve efficiency and reduce manual processes.

• Create and maintain Power Query transformations and Power BI visualizations.

• Apply moderate Visual Basic (Excel macros) to support automation initiatives

Testing, Maintenance & Support

• Validate, test, and document all automations prior to deployment

• Perform ongoing monitoring, troubleshooting, and maintenance of existing automations

• Serve as backup support for pre-month-end, month-end, and post-month-end Raw Data Warehouse reporting and data validation tasks within Business Objects.

• Ensure business continuity by maintaining stable and reliable automated processes

Governance, Compliance & Communication:

• Maintain and distribute Raw Data Warehouse notifications via SharePoint, including managing publications

• Assist in ensuring all compliance and control requirements related to Raw Data Warehouse from Business Objects are met

• Support GCH and Pre-GCH digital audit reconciliations

• Collaborate with audit, compliance, and royalty teams to ensure data accuracy and process integrity

Bring your VIBE:

Skills/Abilities:

• Strong analytical and problem-solving skills

• Experience with process automation and data workflows

• Ability to manage multiple priorities in a deadline-driven environment

• Strong attention to detail with a focus on data accuracy and compliance

• Effective communication and collaboration skills across technical and non-technical teams

• Knowledge of UMG Royalty Artist domestic workflow process with experience setting up royalty accounts, article linking, and statement creation preferred

• Must be able to prioritize and delegate staff workload to meet deadlines

• Ability to effectively motivate, teach and manage staff

• Knowledge of TRACS (AS400 systems), Business Objects, and Power Apps preferred

• Ability to meet deadlines and work well under pressure in a fast-paced environment

• Collaborative nature

• Minimum of 3-5 years’ experience working in music royalties preferred  

Education:

• 4-year college degree preferred

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repaymen