Associate Manager, Quality

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

Lead Quality Excellence. Drive Innovation. Empower Teams.
As the Associate Manager, Quality – Laboratory, you’ll play a pivotal role in ensuring SC Johnson’s products meet the highest standards of quality and compliance. You’ll lead a team of skilled Quality Laboratory Technicians, guiding them to uphold rigorous analytical testing standards and global quality practices across all formulation phases.

In this role, you’ll partner closely with the Site Quality Manager to align site-level objectives with SCJ’s overarching quality strategies. Your expertise in chemistry, experimental design, and quality techniques will enable you to provide both technical and strategic leadership—ensuring chemical analyses are deployed effectively and maintained with precision. Success in this position isn’t just about technical know-how; it’s about inspiring and developing your team to take ownership of processes and deliver excellence every day.

KEY RESPONSIBILITIES

• Ability to develop, implement, and interpret Key Performance Indicators designed to support the department’s initiatives.

• Responsible with meeting safety, quality, cost, productivity & environmental goals through the promotion and support of a High-Performance Work Team.

• Coach team members on all shifts to work together toward common goals, support high inter-shift communication and mutual respect. Grow the bench strength of the Waxdale Quality Laboratory team by providing in-house training and enabling internal growth potential.

• Responsible for providing regular performance feedback and development of analytical laboratory staff. This function includes the evaluation of technical performance by administration of annual performance reviews of staff members, by the recommendation of salary increases and by the recommendation and implementation of skill development programs.

• Monitors daily operations and provides job-specific direction and guidance to technicians.

• Work with key internal functional areas (Processing, MHG, Production and Planning) to establish, measure and maintain quality performance, establish objectives, and execute to those objectives.

• Manage capital projects and budgets as it pertains to the laboratory environment. Leading the preparation of the charter, execution plan, capital funding request, specifications, instrumentation list and updating procedures for new and modified processes.

• Maintenance and improvement of the ISO9001 standards as well as other regulatory bodies as dictated by product portfolio.

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree in science or relevant discipline with at 5+ years of relevant work experience

• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship

PREFERRED EXPERIENCES AND SKILLS

• This position requires thorough and updated knowledge of applicable quality techniques such as quality audit, new product development, applied statistics and method transfer and validation process

• Demonstrated success leading teams

• Minimum 2 years of people management experience leading teams

• Knowledge and experience with wet chemistry, spectrophotometric, titrimetric, and chromatographic (GC and HPLC) analysis

• Effective interpersonal skills to resolve conflicts and make presentations

• Demonstrated experience within a continuous improvement environment utilizing Lean manufacturing principles

• Change agent who can demonstrate skill in pacing, sequencing, and communicating change

• Demonstrated skills at communicating throughout different levels of the organization

• Experience with Quality Management Systems and the ISO 9001:2015 Standard

JOB REQUIREMENTS

• Full-time onsite role in Mt. Pleasant, Wisconsin

• Up to 10% travel required, possibly including overnight

• Must be able to push, pull, squat, stand and walk through-out the day

• Must be able to lift up to 20 pounds

• Must be able to wear