Complex Credit Compliance Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Product Compliance serves as a key risk management function that partners with users and cross-functional teams to bring products to market safely and responsibly. We are seeking a strategic-minded and collaborative Compliance professional to work closely with our most complex users and bank partners to grow and scale their credit card issuing programs compliantly.

What you’ll do

Stripe is a technology company that operates within the financial services industry, and you will need to be comfortable straddling both of those worlds every day. The right person for this role will thrive while working at the intersection of an emerging sector and a traditional industry, seek creative solutions to traditional problems, and enable the business responsibly while moving with urgency and focus.

Responsibilities

• Develop and maintain infrastructure to oversee charge card products offered through Stripe’s Issuing APIs
• Work directly with Stripe users to ensure their use of Stripe Issuing is consistent with contractual and regulatory requirements 
• Serve as a primary compliance contact for Stripe’s users and provide advice on implementing program requirements
• Liaison with internal and external oversight teams to support examinations and testing engagements
• Maintain strong relationships with cross-functional partners, Stripe’s bank partners, and Stripe’s users
• Help the Compliance function meet its core responsibilities

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 5 years of professional experience in compliance, risk, audit, or bank regulatory roles
• Experience working with credit card products and related regulations (e.g., fair lending laws / ECOA, UDAP, TILA, conduct risk, complaints handling)
• Interest in collaborating directly with external users to implement and oversee elements of their compliance programs such as their compliance policies, controls, trainings, and issues management
• Program management experience with an emphasis on workflow management solutions
• Ability to tackle ambiguous situations and operate efficiently and independently in a fast-paced, high-volume and technology-driven environments
• Demonstrated success in building long-lasting relationships with external parties
• Strong instinct for when to escalate potential compliance issues
• Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the financial technology industry forward

Preferred qualifications

• Experience building or operating compliance programs within financial technology companies
• CRCM or equivalent certification.
• PMP or equivalent certification. 

To apply

• Resume and LinkedIn profile