Associate Inventory & Software License Specialist

About Carvana 

If you like disrupting the norm and are looking for a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. At Carvana, our customers can hop online to... 

• Search and browse our inventory of over 20,000 vehicles that we own and certify. 
• Narrow down search results using highly intelligent filtering tools/components. 
• View vehicle details, Carfax reports, and 360 rotating studio images for every vehicle. 
• Secure financing in minutes using Carvana’s in-house service or their own bank. 
• Interact with GUI components to easily customize loan length, down payment, and monthly payment.
• Generate, upload, and eSign all documents online (no ink necessary).
• Schedule front door delivery or pick up at one of our vending machines.
• Trade-in their existing vehicle or just sell it to Carvana (no purchase necessary). 

For more information on Carvana and our mission, learn more about what it’s like to work here from the people that already do. 

THIS IS A 100% ON-SITE POSITION 

About the team 

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. 

What you’ll be doing 

• Maintaining the full lifecycle license management for all endpoint and user-based software. (purchasing to retirement)
• Data entry and maintenance of hardware inventory in the IT Asset Management (ITAM) system.
• Assist with physical inventory counts and asset verification.
• Process basic user requests related to hardware assets (e.g., asset location, troubleshooting).
• Assist with asset tagging and labeling procedures.
• Generate basic reports on asset inventory.
• Coordinating the recycling and e-waste management of hardware and software.
• Collaborating with other teams (Procurement, IT Operations, Finance) to ensure efficient IT asset management throughout the lifecycle.
• Deliver exceptional customer service to our internal customers.
• Responsible for IT equipment which includes asset management, shipping, and inventory.
• Ability to travel between multiple headquarters locations.
• Other duties as assigned.

What is Required 

• At least 1-2 years of experience in technical support experience 
• Valid and current driver’s license. 
• Strong attention to detail: Ensures accuracy in data entry, record keeping, and reporting. 
• Excellent organizational skills: Manages multiple tasks, deadlines, and prioritizes effectively. 
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheets, Slides) for data analysis and reporting.
• Excellent communication skills: Clearly conveys information verbally and in writing to colleagues and management.
• Ability to work independently and as part of a team: Maintains focus on individual tasks while collaborating effectively.
• Customer service orientation: Provides helpful and professional support to internal customers
• Problem-solving skills: Identifies and resolves issues related to inventory or licensing discrepancies. 

What is Preferred 

• Experience with IT hardware: Familiarity with different types of IT hardware components. 
• Foundational understanding of the entire IT Asset Lifecycle. 
• Working knowledge of IT infrastructure: Basic knowledge of network and server infrastructure. 
• Openness to take on new projects and learn new things. 
• Ability to identify process improvement opportunities and blend creativity, problem-solving, and technical skills to support end-users.
• Basic understanding of ITAM/CMDB systems, data analysis tools, experience with hardware asset tagging and labeling procedures. 

Other requirements 

To be able to do your job at Carvana, there are some basic requirements we want to share with you. 

• Must be able to read, write, speak, and understand English. 
• Must