Clinic Manager

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The Clinic Manager is responsible for leading a team of medical professionals and medical vendors at multiple sites who deliver programs and services for occupational and non-occupational medical needs. Creates and designs health and well-being program strategy, evaluation, data collection and analysis to ensure Herman Miller's health clinics and related programs align with market practices, trends, and corporate strategies and philosophies.

ESSENTIAL FUNCTIONS

• Ensures that the clinics remain compliant with applicable laws and regulations.

• Provide leadership and daily guidance to clinic staff and various vendors to coordinate occupational and non-occupational (urgent & primary care) medical and well-being needs; encourages continuous improvement of staff policies and practices.

• Provides clinical expertise as a member of the Medical Appeals Committee.

• Provides leadership of several health and well-being programs including but not limited to: disease management programs, nutrition counseling, and emotional well-being programs.

• Tracks clinic utilization metrics, service levels, and costs. Uses data, expert opinions, research, and benchmark data to provide analysis of past performance, set clinic budget, and create strategic direction and recommendations to leadership on health and well-being and clinic initiatives.

• Works closely with the Leave Management Analyst, the Health & Safety Department, and applicable vendors to support necessary processes to reduce the number of workers compensation and disability related lost time days and supports the accommodation process ensuring compliance with ADAAA.

• Works cooperatively with the following persons and departments to proactively prevent injury, disease and the associated costs as well as improved overall total-wellbeing of our Team Members:  well-being project manager, worker's compensation, operations, safety, ergonomics, human resource business partners, and benefits.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Technical/Vocational degree required to acquire RN License

• 3 yrs experience in health or benefits management.

• 2 yrs professional experience in an occupational health setting; or in the emergency department (hospital); or public health setting

• Previous supervisory or manager experience preferred.

Licenses and Certifications

• Registered nurse with current license to practice in the State of Michigan.

Skills and Abilities

• Solid understanding of laws and regulations related to non-occupational and occupational health compliance (i.e. OSHA, HIPAA, and DOT regulatory requirements.

• Ability to interpret and correctly react to people, incidences or situations that are open to misunderstanding due to cultural differences.

• Demonstrated ability to lead, influence, solve problems, and work with all levels in the organization.

• Proven organizational and time management skills; must be self-motivated and able to work independently with limited direction.

• Demonstrated written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.

• Demonstrated ability to effectively use office automation, communication, software and tools currently used in the HMI office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or wi