Staff Product Manager, Future Forward

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The Staff Product Manager, Future Forward will be responsible for product management of novel robotic platforms and technologies. This includes executing high-impact future oriented projects to elevate the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to create product requirements and represent the customer through the Product Development Process (PDP), manage trade-offs and prepare new products for commercial launch. This role takes ownership in strategic planning, representing the voice of the customer to the organization, and acting as a leader in product development efforts. Working across multiple product franchises, in multiple geographies, and in collaboration with multiple cross-functional stakeholders across Product Operations and Commercial functions, this person also will have a unique breadth and story-telling platform, tying the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).

Essential Job Duties

Roadmap Development

• Drive the product roadmap, particularly the Desirability and Feasibility aspects, in alignment with the company’s long-term priorities. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
• Develop a deep understanding of the diagnosis and treatment of new clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders.
• Understand market-leading, emerging and complementary technology and its impact on Intuitive’s product lines.
• Conduct qualitative and quantitative market research. Direct customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap.
• Product Design, Development and Launch
• Propose next-generation products and services aligned with customer needs and company’s long-term targets:
  • Identify and clearly articulate unmet customer needs
  • Evaluate fit or prototype product solutions
  • Evaluate critical business requirements and potential product impact
• Cross-functionally manage projects through the product development process including developing market requirements and product requirements
• Negotiate core product tradeoffs and create alignment across key cross-functional stakeholders, including design engineering, clinical development engineers and manufacturing.
• Facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
• Establish product positioning, claims, messaging and initiate market research for pricing.
• Ensure execution of a smooth product rollout process, including global product launch. Manage cross-functional product rollout teams to prepare products for worldwide launch.
• Measure product success by monitoring product adoption and seeking post-launch product feedback.
• Work closely with downstream product management f