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KI

Customer Service Representative

Kirby Risk
Shelbyville, United Statesfull_timeVerifiedPosted 25 Jun 2025

About the role

Are you self-motivated, great with people, have a good grasp of technology, and have customer service experience?

Then, we have an exciting career opportunity in business development as a Customer Service Representative at ARCO Electric in Shelbyville, IN.

ARCO, a division of Kirby Risk Corporation, manufactures Roto-Phase Converters, Power Factor Correction Capacitors, and Bus Bar Assemblies.

Are you:
• A service-minded individual with drive?
• Talented at establishing new business and growing existing accounts?
• Able to work with team members at all levels across the organization?
• Skilled at managing projects and seeking new opportunities?


The role is for you if you value and possess:
• Associate degree or college-level coursework in a related field with electrical systems knowledge
• 2 years of relevant work experience in sales or customer service
• Ability to read and interpret technical documentation, such as schematics and wiring diagrams.
• A solid understanding of business operations and processes
• Effective time-management skills.
• A strong attention to detail.
• Internally motivated to be successful.

Apply so we can connect with you if:
• You strive for customer service excellence through building relationships, focusing on customer needs, and providing solutions.
• You enjoy meeting objectives and goals.
• You can collaborate with multiple departments to ensure customer expectations.
• You can provide timely service to internal and external customers utilizing strong written and verbal communication skills.
• You possess a strong team spirit!
• You can professionally represent the organization in all company interactions.

Hours
Monday through Friday, 8:00 am to 5:00 pm, travel may be required to customer locations or to training.


How to apply:
To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to careers@kirbyrisk.com

WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/

A Safe Workplace is a Drug-Free Workplace

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Company

Kirby Risk

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