Director of Operations

Director of Operations

Department: Executive

Job Status:  Full Time

FLSA Status:  Salary Exempt

Reports To:  Vice President of Operations

Work Schedule:  As needed

Amount of Travel Required:  As needed

Positions Supervised: Yes

WHO YOU ARE:

Are you a strategic leader with a proven ability to drive operational excellence and enhance organizational performance? We are seeking a dynamic Operations Director to join our team. You will play a pivotal role in bridging strategic objectives with operational execution, ensuring alignment across multiple territories. If you are ready to drive innovation, collaboration, and a passion for operational efficiency, we invite you to apply and contribute to our mission of delivering exceptional service and driving growth.

WHO WE ARE:

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.?

• Deliver On Our Promises?: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.?

• Win as a Team?: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.?

• Advance a Safer Future?: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.?

WHAT YOU WILL DO:

As a Director of Operations for sanitation, you will oversee the day-to-day operations of your territory, collaborating with cross functional teams as you focus on operational excellence, service improvements, and driving growth. You will be a key leader of the company, role modeling a culture of compliance, safety, and a People-first value system within your assigned geographic area. This position will report to the Vice President of Sanitation. Additional responsibilities may include:

• Strategic Alignment: Collaborate with the VP of Operations and Division Managers to translate corporate strategies into actionable plans and initiatives for operational units.

• Operational Oversight: Provide leadership and guidance to Area Managers and Associate Directors in multiple geographic regions, ensuring adherence to company policies, safety standards, and operational procedures.

• Performance Management: Monitor key performance indicators (KPIs), operational metrics, and financial targets, implementing strategies to optimize performance and efficiency across an assigned geographical region.

• Process Improvement: Head continuous improvement initiatives to streamline processes, reduce costs, and enhance service delivery, leveraging best practices and technological advancements.

• Resource Allocation: Optimize staffing levels, equipment utilization, and resource allocation across assigned areas to meet operational demands and achieve budgetary goals.

• Customer Relationship Management: Cultivate strong relationships with key customers, ensure exceptional service delivery, resolve issues promptly, and identify opportunities for business expansion.

• Compliance and Risk Management: Ensure compliance with regulatory requirements, industry standards, and internal policies, mitigating risks, and maintaining a high standard of operational excellence.

• Team Development: Mentor and develop Area Managers and Associate Directors and operational teams, fostering a culture of accountability, continuous learning, and professional growth while fostering a culture of teamwork with cross-functional partners.<