Senior Account Manager (m/f/d) (home based/Germany)

ABOUT ADVANCED ENERGY                      

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes.  AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare.  With engineering know-how and responsive service and support around the globe, the company builds collaborative partnerships to meet technology advances, propel growth for its customers and innovate the future of power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

 

POSITION SUMMARY:

Prospects and penetrates existing and new accounts within a specified region or territory to identify and pursue product opportunities in a variety of processes and applications. Manages all aspects of sales and support activities at those accounts in collaboration with the respective FAE and Customer Support staff. Grows sales revenues and customer satisfaction. Travels to support customers as required.

 

ESSENTIAL RESPONSIBILITIES:

 

1. Penetrates all hierarchy levels of assigned accounts on a face-to-face basis to ensure an intimate, timely, and firsthand knowledge of all aspects of customer business.          
2. Develops account profiles, including competitive positions and sales volume, sales opportunities, company direction, decision makers, etc.. Owns and updates account strategies and tactics.
3. Identifies, qualifies, and pursues sales opportunities at existing and new accounts within assigned market segment within EMEA.
4. Forecasts sales in accordance with AE processes and procedures.
5. Coordinates all relevant activities to increase sales and establish and maintain a high level of customer satisfaction at all accounts.      
6. Drives all Advanced Energy support resources to develop business with assigned accounts. Works closely with AE Business Units and Engineering to ensure rapid response to opportunities and effective solution to customer issues at account.
7. Provides first level of technical support at accounts in collaboration with FAEs. Arranges for advanced levels of support from AE customer service, applications, engineering, marketing, etc.
8. Travels as needed per responsibilities above.  
9. Performs other duties as requested.

 

WORK ENVIRONMENT:

 

Workplace in either a local AE office in Germany or home office. Domestic & International travel is required; approximately 30-40% should be expected at a minimum.                      

 

SKILLS:

 

1. Proven sales atitude and sales skills, both tactically and strategically.
2. Ability to comprehend and relate technical product and process specification.
3. Work experience at a global player in the electronics industry. 
4. Strong team player in a global organization. Willing to work across time zones.
5. Excellent organizational skills, cutting through complexity and setting clear priorities.
6. Ability to condense and report complex information.
7. Ability to exercise strong follow-up on commitments withn own organization.
8. Good problem solving skills and strength in managing conflict si