VP/Director of Operations Management

The purpose of this role will be to coordinate the day-to-day operations of LCS for the Rental portfolio. This individual will interface with senior management, sponsors of senior living communities, and community management staff while planning, directing, developing and implementing LCS management systems within a controlled atmosphere. This person will also develop new management strategies and make recommendations based upon constructive analysis.

 

Experience is Everything;

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors. 

 

The Role: 

• Direct and supervise the day-to-day management activities of senior living communities for LCS Rental portfolio
• Review, evaluate, and make recommendations concerning the operational and financial performance of senior living communities
• Work with DOM and Financial Services department to prepare annual operating and capital expense budgets for approval by supervisor and COO.
• Ensure that all company policies and procedures, including marketing, Human Resources, clinical, management and accounting are implemented and followed
• Work with DOMs and Executive Directors to collaboratively develop community goals and objectives, and monitor progress monthly
• Attend board meetings and scheduled owner’s meetings as directed by supervisor
• Conduct performance evaluations on direct reports and make appropriate recommendations based on evaluations

 

Qualifications:

• Ten years’ progressive experience in management, in the area of senior living services with multi-community oversight responsibility.
• A four-year degree from an accredited college or university in the area of business administration, accounting, finance, gerontology, healthcare administration, or related field.
• Strong planning, budgeting, performance management, employer relations, communications skills.
• Experience dealing with employees from all divisions/departments of the company at all levels.
• Demonstrated skills and abilities to effectively manage, supervise, train and communicate with community personnel.

 

Why LCS? 

Industry leader. The Nation’s third-largest senior living operator, ranked number one in customer satisfaction among senior living communities. 

Inclusive and collaborative culture. We’re dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.

Top Workplace USA: LCS has earned the Top Workplaces USA award for several consecutive years and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Competitive pay, great benefits and vacation time.  We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.

Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes releva