System Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As a System Analyst within the Medical Devices R&D Solutions team, you will support and enhance critical applications and platforms used across R&D. This role offers the chance to collaborate with cross‑functional teams, support complex engineering environments, and contribute to the ongoing evolution of R&D technologies.

What You’ll Work On

• Provide day‑to‑day support for R&D solutions, including issue resolution, operational coordination, and customer interaction

• Deliver application and system support such as ServiceNow incident management, work orders, configuration, access administration, and routine maintenance

• Configure and support specialized engineering systems, including CAD applications (e.g., SolidWorks, Creo Parametric, Creo View)

• Assist with software packaging, deployment, updates, and support of specialized R&D computing environments

• Evaluate business needs and recommend appropriate systems, applications, or process improvements

• Research and assess alternative solutions to improve system performance, controls, and business capabilities

• Follow standard system procedures, data verification processes, and testing practices; prepare and execute test cases

• Ensure systems and processes meet applicable corporate, divisional, and quality standards

• Coach and train users and team members; maintain and update application documentation

• Monitor, guide, and coordinate the work of technical and packaging support resources

Required Qualifications

• Bachelor’s degree or equivalent experience

• 2–4 years of experience working in a quality systems environment

• Knowledge of R&D hardware platforms including Windows, Unix/Linux, and Microsoft Azure

• Experience collaborating across IT teams on software packaging, deployment, and R&D platform support

• Strong documentation, organizational, and communication skills

• Demonstrated ability to work effectively with technical teams, business partners, and leadership

• Ability to work both independently and collaboratively in a fast‑paced environment

• Experience working in a highly matrixed, geographically distributed organization

• Ability to meet on‑site attendance expectations per company policy

Preferred Qualifications

• Experience supporting R&D applications related to Electrical or Mechanical CAD, Product Data Management (PDM), or Windchill CAD Vault

• Experience with license server management

• Experience supporting vendor management activities and software maintenance renewals

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

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