Talent Acquisition Lead, Operations

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Job Description

Are you an experienced talent acquisition lead with a passion for leading and growing your team in one of Europe’s fastest growing companies? If so, then we’d love to chat!

Role background

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops’ goods delivered to your home or to the office. We were founded in 2014 and today have more than 7,000 people across 25 countries, servicing over 20 million registered users. In June 2022, we joined forces with DoorDash.

Our Talent Acquisition team has been on an incredible journey throughout this time too. We’re now a global team of 60+, growing soon to around 100 people, based across multiple European countries, Tokyo and Tel Aviv. And we are open to considering top TA talent in any of the 23 countries where we do business! As part of our phenomenal growth, we are now looking for an experienced talent acquisition lead to join our “Operations”  talent acquisition team, responsible for finding exceptional talent for roles spanning from Sales, Marketing, Operations, Brand, PR & Communications to Finance, Strategy, Legal, People etc.

As a team lead you’ll be owning the recruiting strategy and output for your region while making sure we do the right things in the right ways. Leading your team ‘from the front’, you will be coaching and empowering your team to do their best work.

This is a great opportunity for someone who is passionate about the future of talent acquisition, and wants to lead the development of world-class candidate experience, hiring strategies and processes together with Wolt’s business leaders and your team.

What You'll Be Doing

As a team lead you’ll be making sure we do the right things in the right ways and to enable your team to do their best work. 

• Leading a team of between 5-8 Talent Acquisition professionals, consisting of full-time employees and contractors, when time permits you will also be a playing manager delivering hires yourself. 
• Building and owning a hiring strategy that enables the business to scale up; including effective sourcing strategies, process’ & tools, diversity, talent brand & marketing, and operational excellence
• Partnering with senior business leaders to proactively understand business goals
• Informed by data and metrics, cultivating high-performing, efficient and healthy team culture which puts candidate experience at the forefront of all decisions
• Coaching and mentoring your team both in group sessions along with 1-1s, giving feedback, goal setting and career planning
• Educating, influencing and guiding your team and hiring teams on best practice usage our systems to ensure the data stays clean

Qualifications

• Prior experience of leading a talent acquisition team.
• Strong leadersh