(Warehouse) Seasonal Merch Solutions Associate

Description

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Mechanicsburg, PA. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology seeks a Seasonal Merchsolutions Associate for our PA Operations team. Reporting to the Operations Supervisor, the Post-Production Associate is a critical role that will ensure Merchology products are professionally and purposefully shipped to the satisfaction of our domestic and international customers. This position is a great opportunity to join Merchology during our busiest time of the year from September to December/January.

Shift: 1st. Monday - Friday, 5:30AM - 2:00PM

PRIMARY RESPONSIBILITIES

A successful Post-Production Associate will:

• Take ownership and accountability for all safety and quality incidents within your area of responsibility.
• Be responsible for batch, domestic, and international shipping of customer orders.
• Communicate via email and HubSpot with customer service and other departments to troubleshoot order issues.
• Create shipping and fulfillment transactions for returns to suppliers and vendors.
• Troubleshoot customer returns for wrong address, missed decoration, or cancellations.
• Assist with post and shipping functions as needed.

Requirements

REQUIRED QUALIFICATIONS

• High school diploma or equivalent
• 0-2 years of experience in shipping or production role
• Basic computer skills
• Positive and collaborative attitude
• Ability to follow written and verbal processes in English
• Proficiency in Microsoft Office; NetSuite, HubSpot, ShipHawk preferred
• Spanish bilingual a plus

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

• Onsite training
• Great team environment and continued training
• Employee Assistance Program
• Company-sponsored social events
• Premium brand partner discounts

LOCATION

• 5045 Ritter Rd, Mechanicsburg PA 17055
• 1st Shift: Monday - Friday, 8AM-4:30PM

INDUSTRY

• Business to Business eCommerce and Apparel

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.