Admissions Advisor, Online SJVC

Summary: Do you have a natural ability to see people’s talents, and love encouraging them to achieve their goals? You could be the Admissions Advisor we’ve been looking for. An Admissions Advisor encourages prospective students to use higher education to prepare for professional success. By getting to know your applicants you will help to match their abilities and interests with an SJVC career education program. Admissions Advisors offer support, guidance, and accountability throughout the entire enrollment process.  This position is supported and supervised by the Enrollment Services Director, campus and regional leadership.

What We Offer: The targeted starting pay range for this position is between $22.12 - $29.81 per hour.

Essential Duties and Responsibilities:

• Answers telephone inquiries.
• Schedules appointments with prospective students.
• Makes admission presentations to prospective students.
• Completes enrollment package.
• Gives prospective students a tour of the college.
• Schedules placement exams and discusses results with applicants.
• Refers applicants to financial services.
• Follows up by telephone and correspondence for orientation, start date, uniform and supplies.
• Develops leads to supplement general marketing.
• Performs other duties as assigned

Supervisory Responsibilities: This job has no supervisory responsibilities.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

Core Competencies:

Adaptability – Responds to change with a willingness and ability to learn new ways of working. Adapts approach and demeanor in real time to match the shifting demands of different situations.

Communication – Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences. Listens to others and allows them to make their point.

Integrity & Ethics – Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values. 

Organization Support – Supports organizations goals and values. Is keenly aware of the time frame in which tasks or projects needs to be done; accepts and mirrors the level of urgency conveyed by the manager or customer being served; puts first priority on the needs of the organization or the needs of its customers.  Fosters collaboration and teamwork across the Institution.

Professionalism – Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follow through on commitments.

Job Competencies:

Customer Focus - Personally, demonstrates that external or internal customers are a high priority. Identifies and understands customer needs and impresses customers with exceptional service.

Integrity & Ethics - Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values. 

Deliver Results - Consistently achieves results within established timelines and shows resilience when faced with obstacles.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience – Associate’s Degree and related work experience. Required degree(s) must be from institutions accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established and provided.

Language Skills – Ability to read and comprehend simple instructions; short correspondence, and memos; ability to write simple correspondence; ability to affectively present information in one-on-one and small group situations to applicants and employees.

Mathematical Skills – Ability to add and subtract, multiply and divide, calculate percentages and ratios.

Reasoning Ability – Ability to apply common sense unders