Restaurant Manager

Ella Resorts is a newly established hospitality management company, boasting a collection of eco-chic hospitality properties. In 2024, Ella Resorts will be operating a portfolio of 7 lifestyle & family resorts on the islands of Rhodes, Corfu & Crete, offering exceptional quality and service excellence. In order to support our rapid growth we are seeking to hire:

Restaurant Manager

Position Summary

The Restaurant Manager is responsible for managing restaurant operations to deliver an excellent guest experience. Additionally, he/she will also be required to manage, train, and develop team members and work within all guidelines.

Scope

• Leads the supervised staff with professional and tactful approach to the own job and the work of the colleagues
• Respects and follows the instructions and decisions of the F&B Manager/General Manager and other managers
• Communicates and trains continuously the leaded staff
• Ensures the development, professional growth and correctly evaluates the leaded staff
• Controls, analyzes and ensures the improvement of the quality level of the provided services and guest’s satisfaction
• Ensures the team performance, increased sales and profitability, effective cost controls, and development, training, and retention of key associates
• Ensures that operated units activities meet financial and operating goals
• Follows and maintain the Ella Resorts Service Standards to ensure the highest guest satisfaction
• Ensures that each customer is welcomed into the establishment and seated in a timely manner. For special patrons, he/she personally takes orders, ensuring that top of the line service is delivered
• Ensures all safety and security systems and procedures are followed to ensure health and safety of employees and guests

Requirements

• 3+ years working experience in a similar role in the 5-star hotels or high-volume venues
• Degree / Diploma in Tourism
• Very Good knowledge of English language
• A second language (French, German, Russian, or Italian) will be considered as a plus
  

Position Attributes

• Flexibility to respond to a range of different work situations
• Passion for delivering exceptional levels of guest service
• Negotiation and excellent Communication skills
• Pleasant personality, customer oriented

Benefits

• Accommodation & meals
• Competitive remuneration package & benefits
• Continuous training
• Career prospects on a transparent working environment
• Company team events
• Collaborative working environment

Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together.

All applications will be acknowledged and treated as strictly confidential.