Business Systems Analyst

POSITION TITLE: Business Systems Analyst

POSITION LOCATION:

Austin, TX or San Carlos, CA. While this position is substantially remote, this role should plan to spend at least 1-2 days/month in either the Austin or San Carlos/Pleasanton offices.

ABOUT NATERA

Driven by the passion for elevating the science and utility of genetic testing, Natera is committed to helping families identify and manage genetic diseases. Natera is a rapidly-growing diagnostics company with proprietary bioinformatics and molecular technology for analyzing DNA. Our complex technology has been proven clinically and commercially in the prenatal testing space and we are actively researching its applications in the liquid biopsy space for developing products with oncology applications

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

POSITION SUMMARY: 

As part of our software engineering team, Business Systems Analysts work with our internal business partners to provide value to the organization through internal and third-party software platforms.  Business Systems Analysts bring technical, business, and subject matter experience to our development teams.  They work with our Product Managers and Development Leads to identify areas where they can configure our systems, document business processes, document functional and non-functional requirements, produce user training documentation, create master data, create training datasets for machine learning and human training, and provide system governance as needed on our development teams.  

Primary Responsibilities and Focus:

Natera offers genetic risk assessment and diagnostic tests to patients through medical providers.  When the samples are sent to our sites for testing, they need to be opened, processed and shipped to the correct laboratory.  The data for the patient’s order needs to be entered, reviewed, corrected, and verified.  Orders can be created in a variety of ways, including integrations with electronic medical record systems, Natera-managed portals, fax, and physical paper.  This role will work with the accessioning and data entry engineering teams to implement manual and automated processing of paper forms.  Health care ordering is a complex domain, so this role also involves becoming the local subject matter expert for the various products and how they are ordered.

An ideal candidate will have past work experience in a healthcare environment.

PRIMARY RESPONSIBILITIES: 

• Serve as the subject matter expert for product ordering via paper for accessioning and data entry systems.  

• Create, update, and manage templates and models for automated processing of paper documents.  Advise users on system behavior, strengths, and weaknesses.

• Train machine-learning tools by collecting and curating training data sets of well categorized and tagged examples.

• Advise engineering teams on product ordering needs, including required fields, data types, accuracy constraints, compliance and regulatory requirements, patient safety requirements, field boundaries, etc

• Translate business, user, and clinical needs into clear product requirements and collaborate with technical teams to ensure dependencies are considered and met.

• Develop strong hands-on technical knowledge of software products and be able to aid in tasks ranging from configuration to testing and support.  Assist the team in an on-call rotation to ensure high reliability of our software platform.

• Build relationships with business partners outside of engineering.  Evangelize your teams across the organization – drive requirements elaboration and ensure desired positive impact is achieved. Have a sense of ownership for everything you engage in.

• Collaborate with business, architecture, and engineering teams to assess value, usability and feasibility of product features

• Aid in creation and communication to stakeholders of product roadmap and delivery schedules

• Performs other duties as assigned

QUALIFICATIONS: 

• BS or higher in related major or equivalent industry experience

• Experience with third party software integration