Public Safety - Fire Academic Program Specialist (Administrative Assistant)

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.    
 

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed.  We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.
 

You belong here.  See why you will love working at NWTC.

Department: Academic Affairs and Workforce Development

Reports To: Associate Dean

Travel: Occasional Day Travel

LOCATION:  Green Bay

STANDARD HOURS:  37.5 Hours per week; Typical hours Monday-Friday 7:30 a.m. - 3:30 p.m. with some nights and Saturdays

PAY RANGE: $22.90 - $24.69 per hour

*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

Support the learning department, college, and student community. Manage the scheduling process including curriculum content changes. Ensure compliance with various applicable federal, state, and/or accreditation requirements by maintaining and/or submitting accurate confidential records per state or applicable organization guidelines. Serve as first contact to community partners for specific courses, programs, or events.

ESSENTIAL FUNCTIONS

• Support all departmental credentials, course offerings and students districtwide. Responsibilities include entering classes districtwide, scheduling rooms, maintaining curriculum and course fees, and updating/monitoring/distributing course materials and equipment. Organize assignments of department faculty and generate pay agreements in accordance with workload requirements, payroll policies, and faculty qualifications. Communicate class changes with applicable staff, faculty, and students.   
• Develop and maintain various reports for analytical/comparative purposes. Organize, analyze, and evaluate class schedules districtwide and across multiple delivery systems to ensure utilization of budget dollars, faculty workload, enrollment capacity, waitlists, and section size in support of the college’s student success and retention initiatives.
• Communicate with college community, outside agencies, state entities, advisory members, and accrediting institutions regarding certification, licensure, compliance, and records while adhering to the appropriate guidelines as outlined by governing agencies. Student outreach to ensure student needs are met.
• Coordinate meetings, events, and travel arrangements.
• Analyze and advance student admission/enrollment data in the appropriate program/courses. Advise and communicate with the students on necessary requirements to strengthen their success and retention. Maintain student files and attendance.  
• Collaborate, compose, and communicate updates to team operating procedures, provide training to department team members. Coach faculty, students, and/or staff regarding usage of NWTC software systems and applicable college procedures.
• Design and deploy marketing materials and outreach opportunities (NWTC website, state-wide resource sites, social media, student campaigns, etc.).  
• Serve in a cross-functional capacity to assist and support various team(s) within the department and college community. 
• Maintain grants and specialty classes to include budget monitoring, application, reporting, and evaluate and analyze funding criteria to maintain proper guidelines and compliance. Assist with systems changes, tracking, team budgets, and maintaining supply inventory.

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

• Associate's Degree in Business, Education, or related field
• Minimum three years related experience

• Microsoft Office Suite, Microsoft Teams, data and learning management systems (Salesforce, Workday, Canvas preferred). Proficient keyboarding abilities.

**An equivalent combination of education and work experience may be considered.

Skil