Patient Care Assistant

About Altais:

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, innovative tools, and a team-based model of care, we help doctors do what they do best: care for people.

About the Role

Are you looking to join a fast-growing, dynamic team?

We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

As the Patient Care Assistant, you will be responsible for providing top-notch patient care.

You will focus on:

• Greet and register our patients for their appointments. Hand out paperwork with a smile, and make sure everyone feels right at home.

• Confirm insurance details, update patient info, and help with any questions they may have about their benefits.

• Juggle incoming calls, schedule appointments, and assist our clinical team with any urgent matters. Your ability to keep things running smoothly will be the heart of our operation.

• Transform ordinary exam room experiences into extraordinary ones by taking vital signs and making patients feel comfortable.

• Keep our treatment rooms sparkling clean and fully stocked, ensuring everything is in tip-top shape for our patients' visits.

• Educate patients on their care instructions, schedule tests, and process referrals like a pro. Your attention to detail will ensure nothing falls through the cracks.

• Maintain meticulous records and ensure all documentation is complete and accurate.

• Streamline processes, suggest improvements, and help us innovate.

• Communicate seamlessly with providers, fellow team members, and patients to ensure everyone is on the same page.

The Skills, Experience & Education You Bring

• High School Diploma or GED

• Computer skills; Microsoft Office Suite, strong data entry skills; electronic health record system.

• Knowledge of guidelines for proper cleaning and sterilization of instruments

• Ability to maintain confidentiality and PHI

• Strong analytical and problem-solving skills and attention to detail

• Excellent communication skills, both written and verbal

The Hourly Base Salary for this position is $14.00 - $19.00/hour

In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

• Excellent medical, vision, and dental coverage

• 401k savings plan with a company match

• 15 days Paid Time Off and 9 Paid Holidays

You Share Our Mission & Values: 

Compassion

We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.

Community

We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.

Leadership

We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.

Excellence

We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve.