Imaging Center Hospitality Associate

This is a full-time, benefitted position for an Imaging Center Hospitality Associate in our MRI Center in Fairfax, VA. The hours are Monday through Friday, 6 AM to 2:30 PM.

No weekends, holidays, or call! Free on-site parking! 

Who you are:
As an Imaging Center Hospitality Associate for Fairfax Radiology Centers (FRC), you embrace the fact that you are the first impression for our patients and family members as they arrive to our Imaging Center.  You are empathetic and kind, thrive in a fast-paced environment, and understand the importance of a smile and kind word as you register our patients. 

What you will do:

• Greet patients, obtain referral, and indicate their arrival 
• Register patients accurately, efficiently, and professionally to ensure data integrity and facilitate timely claims processing, as well as, collecting patient liabilities at point of service.
• Create accurate and complete accounts in information system by obtaining and verifying all necessary information.
• Apply financial screening guidelines and payer requirements to secure financially collectible patient accounts.
• Schedule and register patients for any same day procedures utilizing the appropriate guidelines for the modality.
• Answer customer phone calls.

What you bring:

• 1+ years’ experience in customer service
  • Medical office or hospital patient access experience highly preferred
• Exceptional customer service skills
• Able to work independently and on a team
• Professional written and verbal communication
• Able to work efficiently in a fast-paced environment
• Strong organizational skills and attention to detail
• Exceptional computer aptitude and ability to use multiple systems and acquire proficiency in multiple electronic systems

Who we are:
Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC, metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides leading-edge medical imaging at 20 outpatient locations throughout Northern Virginia. FRC works with local hospitals and health care providers to deliver an excellent patient experience and top quality, specialized care.
In addition to our suite of competitive and comprehensive employee benefits, you may also be eligible for the following:  
 

• Uniforms and Uniform allowance
• Employer paid Short-term and Long-term Disability Insurance 
• Profit Sharing Plan 
• Tuition Reimbursement

FRC provides equal employment opportunities to all employees and applicants without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, or gender identity or expression, national origin, disability, military service, and genetic information (including family medical history), or any other factor protected by law (“Protected Characteristics”).