Jobs and Careers

MEDICAL RECORDS CLERK

New Albany, United Statesfull_timeVerifiedPosted 12 Nov 2025

About the role

MEDICAL RECORDS CLERK, JIS Orthopedics Full-Time: Monday through Friday 7:30am-4:00pm, 8:00am-4:30pm or 8:30am-5:00pm with 30 minute lunch break Department: Clinic Location: New Albany
Responsible To: Clinical Director Position Summary: Responsible for daily records management tasks necessary in medical office environment. Manage all aspects of document processing. Sorts and distributes mail. Position Responsibilities/Standards: General

Attend department, clinic or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Attend required annual in-service programs.
Demonstrate knowledge and understanding of all company policies and procedures.

Specific Duties

Run assigned reports and prepare clinic for needed physicians. This involves checking the need to update registration paperwork for each scheduled patient and printing off any needed documents.
Take/distribute documents that we have received from outside sources, such as referrals, to the staff so they are available in time for the patient’s appointment.
Scan into ICS all medical papers so they are available for Path Forward to index.
Distribute lab results and prescription refills to staff that are received by fax and mail.
Sort and distribute mail daily.
Answer phones.
Assures all urgent issues are handled before the end of the business day. Escalate issues to needed manager as situation requires.
Assist with medical records requests received from medical offices.
Process outside storage requests in a timely manner.
Performs other tasks as required by management.

Education/Experience Required:

Must be high school graduate or equivalent.

Physical Requirements: Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs. Work Environment: This position requires employees to work in close quarters, tight spaces, and on their feet for extended periods of time.