Manager, WW Commercial Education, Robotics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

People Leader

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for a Manager, WW Commercial Education, Robotics and Digital Solutions. The location for this position is Santa Clara, CA.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Manager, WW Commercial Education, Robotics & Digital Solutions is responsible for the development and delivery of comprehensive training programs for the internal teams commercializing and selling a surgical robotic system and tools. This will be achieved through strong clinical / customer knowledge along with exceptional collaboration and teamwork with R&D, Marketing, Professional Education, Commercial Education, Commercial leaders, and External Partners. They will work closely with regional partners and commercial leaders to develop learning continuums and deploy a global training program demonstrating standard methodologies in adult learning and use of technology. They will also metric and track effectiveness of training programs to implement continuous improvement. The Manager will partner closely with colleagues in Global Education Solutions, as well as external partners to co-create the learning strategy and ensure a high degree of execution consistency.

Core Job Responsibilities:

Strategy

• Collaboratively develop the learning strategy and design/improve learning programs to advance the clinical, technical and sales strategy proficiency of the global commercial/ sales organizations.

• Support the strategy and architectural definition of educational programs.

• Develop robust commercial education project timelines, needs assessments and value proposition while gaining alignment across key partnerships.

• Assist with building global learning continuums for prioritized product launches and ensures content is accessible to commercial teams.

• Assist with the development and implementation of metrics tracking education program efficacy and effectiveness. 

Project Leadership and Execution

• Build, implement, measure, adjust Train-the-Trainer (TTT) programs for regional partners to ensure seamless handoff of content for all learning experiences.

• Function as a primary administrator for a learning management system and maintain content integrity throughout product lifecycle.

• Assist with the development and implementation of metrics tracking education efficacy and effectiveness.

• Partner closely with curriculum design and subject matter experts to ensure effective and engaging education of internal team members.

• Ensures compliance with HCC and Company guidelines when facilitating content.

• Leverage technology to bring high engagement, efficiency, and effectiveness to learning programs.

• Facilitate virtual and in-person education programs with a focus on innovative learning programs and delivery.

Stakeholder Engagement and Communication

• Exemplify collaboration with multiple internal and external partners.

• Lead cross-functional